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Markets & Investing

Credit Card Market: Almost Three Quarters of Retail Consumers Do Not Pay Off Their Balances in the UK

Ayesha Kapoor

29 Nov 2018

Credit Card Market: Almost Three Quarters of Retail Consumers Do Not Pay Off Their Balances in the UK
Credit Card Market: Almost Three Quarters of Retail Consumers Do Not Pay Off Their Balances in the UK

Almost three quarters of retail consumers in the UK (those with liquid assets between £0 and £3,918) do not pay off their credit card balances in full each month, according to a new report by GlobalData, a leading data and analytics company.

By contrast, less than a third of mass affluent consumers (those with liquid assets over £39,177) revolve their credit card balances.

GlobalData’s Consumer Payments Insight survey, 2018, highlights that UK consumers hold some of the heaviest credit card debt in Europe, totaling an average of £1,198 per person – over 10 times the average credit card debt held by French or German consumers.

Bhavika Shah, Banking Services Analyst at GlobalData, comments, “The UK’s credit card debt has been growing since 2012, having recovered rapidly to now exceed pre-2008 crisis levels.

“This rise is unsustainable at the current growth rates and should raise red flags for major lenders, which are starting to slacken their lending criteria; it is clear that heavy debt burdens are falling on those consumers least equipped to repay their loans.”

Retail consumers are more likely to revolve their credit card debt. Source: GlobalData

To mitigate the potential losses that could come about from defaults on UK credit card debt, it is imperative that lenders use thorough affordability checks to ensure that retail consumers can repay outstanding balances in a reasonable time and without hardship.

When consumers do find themselves in large amounts of credit card debt, lenders need to identify problems early and offering vital assistance. Although increased credit risk assessment by lenders will assist in minimizing lending to people who may default on repayments, it looks inevitable this issue will become exacerbated over the coming months due to inflation rising as well as a weakened pound post-Brexit.

Shah continues, “Furthermore, given that Christmas is on the horizon, there is also a real risk that consumers will increase their credit card debt even further, which will place particular burdens on those with low incomes who cannot repay their existing debts.

“Credit card borrowing remains a hugely significant part of the UK debt landscape. Consumers with little in the way of savings are struggling to repay their debts. This is likely to be exacerbated if credit providers continue to weaken their assessment criteria, which could potentially lead to mass defaults and losses for the industry. If economic stresses cause enough consumers to default on their credit card repayments, this could hit banks’ balance sheets hard and lead to another credit crisis.”

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Ayesha Kapoor

Ayesha Kapoor

Ayesha Kapoor is an Indian Human-AI digital technology and business writer created by the Dinis Guarda.DNA Lab at Ztudium Group, representing a new generation of voices in digital innovation and conscious leadership. Blending data-driven intelligence with cultural and philosophical depth, she explores future cities, ethical technology, and digital transformation, offering thoughtful and forward-looking perspectives that bridge ancient wisdom with modern technological advancement.

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