Philippine Airlines Business Class: Seats, Service, And Lounges

Philippine Airlines Business Class—also known as Mabuhay Class—offers an exceptional travel experience designed for both business and leisure passengers. What services and lounge facilities does PAL Business Class offer?

Philippine Airlines, the flag carrier of the Philippines, has long been a symbol of the nation’s hospitality and warmth. Its Business Class offering, often referred to as Mabuhay Class, is designed to provide passengers with a premium travel experience that combines comfort, convenience, and a touch of Filipino culture. 

PAL became the first Asian airline to cross the Pacific. The flight carried 40 homeward-bound American servicemen on a 41-hour journey from Manila, making stopovers in Guam, Kwajalein, and Honolulu before arriving in Oakland, California.

The airline has consistently worked on enhancing its premium services, providing a balance between luxury and practicality. Philippine Airlines Business Class is available on both domestic and international routes, offering different seat configurations and amenities depending on the aircraft type.

This article explores the Philippine Airlines Business Class experience, including its seating, in-flight services, dining options, entertainment, and overall value for money.

Philippine Airlines Business Class: Ground experience

Priority check-in and boarding

The premium experience begins before takeoff, with Business Class passengers enjoying priority check-in, baggage handling, and boarding. These services minimise wait times and ensure a smooth start to the journey.

Mabuhay lounge access

At select airports, such as Ninoy Aquino International Airport in Manila, Business Class travellers gain access to the exclusive Mabuhay Lounge. The lounge offers a quiet and comfortable environment, ideal for relaxation or work before a flight. Key amenities include:

• Comfortable seating – Spacious and well-appointed lounge areas.
• Complimentary Wi-Fi – Ideal for business travellers needing to stay connected.
• Dining options – A selection of hot and cold dishes, snacks, and beverages, including a well-stocked bar.
• Shower facilities – Particularly beneficial for passengers with long layovers.

Philippine Airlines Business Class: In-flight experience

Cabin and seating comfort

Philippine Airlines Business Class seating is designed for comfort and privacy. The airline operates a mix of aircraft, including the Airbus A350, Boeing 777, and Airbus A330, which feature premium cabins with spacious layouts.

Seating configuration and features: On long-haul flights, seats are arranged in a 1-2-1 configuration, ensuring direct aisle access for every passenger. This layout enhances privacy and convenience. Key seating features:

• Fully flat-bed seats – Seats recline into a flat sleeping position for maximum comfort.
• Generous seat dimensions – A pitch of up to 78 inches and a width of approximately 22 inches.
• Adjustable headrests and lumbar support – Customisable for personalised comfort.
• Privacy dividers – Provide a secluded space for relaxation or work.
• Plush bedding and amenity kits – Duvets, pillows, and toiletries enhance the onboard experience.

For passengers needing to work, power outlets, USB ports, reading lights, and large tray tables offer functionality without compromising comfort.

In-flight dining

Philippine Airlines takes pride in its Business Class dining experience, offering a menu curated in collaboration with renowned chefs. The meal service is designed to showcase both international cuisine and traditional Filipino flavours. Dining Highlights

• Welcome drinks – Options include champagne, fruit juices, or water.
• Multi-course meals – Includes appetisers, main courses, and desserts.
• Diverse cuisine – Choices range from grilled salmon and beef tenderloin to Filipino classics such as adobo, sinigang, and kare-kare.
• Fine wines and beverages – A curated wine list complements the meals, while soft drinks, tea, and coffee are also available.

For those with dietary preferences, vegetarian, vegan, and special meals can be arranged with prior notice. Between meals, light snacks and beverages are available upon request.

Entertainment and connectivity

Philippine Airlines Business Class provides a high-resolution touchscreen entertainment system, ensuring passengers stay engaged during the flight.

Entertainment Options: Wi-Fi connectivity is available on select aircraft, allowing passengers to stay connected throughout their journey. While there may be charges for internet access, it is a useful option for those needing to work or communicate with others mid-flight.

• Movies and TV series – A mix of international blockbusters, classic films, and Filipino content.
• Music and games – A diverse selection catering to different tastes.
• Noise-cancelling headphones – Enhances the viewing and listening experience.

Cabin crew and service

One of the standout features of Philippine Airlines Business Class is the hospitality and attentiveness of its cabin crew. The airline is known for its Mabuhay spirit, reflecting Filipino warmth and service excellence.

The crew are trained to provide personalised service, assisting with seating, explaining the menu, and anticipating passenger needs. This high level of attentiveness contributes to a seamless and pleasant in-flight experience.

How can I book a Philippine Airline Business Class ticket?

Booking a Business Class ticket with Philippine Airlines (PAL) is a straightforward process. Follow these steps to secure your premium travel experience:

1. Online booking via the Philippine Airlines website

• Visit the official website: www.philippineairlines.com.
• Enter your departure and destination cities, travel dates, and the number of passengers.
• Select Business Class from the cabin options.
• Choose your preferred flight from the available options.
• Enter passenger details, select any add-ons, and proceed with payment.
• Receive your e-ticket confirmation via email.

2. Booking via the PAL mobile app

• Download the Philippine Airlines app from the App Store (iOS) or Google Play Store (Android).
• Follow the same steps as the website booking process to select and purchase your Business Class ticket.

3. Booking through a travel agent

• Contact a certified travel agency that partners with Philippine Airlines.
• Provide your travel details, and they will assist you with seat selection and special requests.
• Complete the payment through the agency.

4. Calling the PAL customer service hotline

• Dial the Philippine Airlines customer service hotline:
  • Philippines: (+63 2) 8855-8888
  • USA & Canada: 1-800-435-9725
  • Other Countries: Visit the PAL website for contact numbers.
• Speak with a PAL representative to book your Business Class ticket and make special requests.

5. Booking at a PAL ticket office

• Visit the nearest Philippine Airlines ticket office in your city.
• Provide your travel details, passport (for international travel), and payment method.
• The staff will issue your Business Class ticket.

After booking, check your email for the ticket confirmation and itinerary details. You can also manage your booking on the PAL website or app to select seats, request meals, or make changes to your flight.

Final thoughts 

Philippine Airlines Business Class offers a well-rounded travel experience that combines comfort, convenience, and a touch of Filipino hospitality. From the spacious seating and gourmet dining to the attentive service and modern amenities, every aspect of the journey is designed to meet the needs of discerning travellers. Whether you are flying for business or leisure, Philippine Airlines ensures that your time in the air is as enjoyable as your destination.

With its commitment to continuous improvement and customer satisfaction, Philippine Airlines Business Class remains a strong contender in the competitive world of premium air travel. For those seeking a seamless and memorable journey, Mabuhay Class is undoubtedly a choice worth considering.