Recent Innovations in the Personal Injury Industry

The personal injury industry has seen a good deal of change in the last decade. A variety of innovations have occurred, including the intelligent exploitation of emerging technologies and changing mores across the industry. From online lawyer-finding services to the increased proliferation of free educational materials for victims of personal injury, the industry is moving in a more client-focused direction.

The personal injury industry has seen a significant amount of change over the last decade. Thanks to new technologies and changing business practices, the industry is becoming more client-focused than ever before. From online services that make finding the perfect lawyer easy to the ability for victims to fund their cases better, this article will cover a variety of different technological and practice-related changes that the personal injury industry has seen in the last decade.

Online platforms make finding the right lawyer easy

There are many areas of law and most lawyers specialise in one area. This means that while it might be easy to find a lawyer, finding the right lawyer, who will do the best job possible with your case, is not so easy. Thankfully online services like Mighty have emerged that allow people seeking personal injury lawyers to find exactly the right lawyer for their case. Typically these services offer a number of different categories that people looking for lawyers can use to narrow down their search.

With these platforms, people who are already suffering no longer need to spend a lot of time sifting through different law firms and lawyers to find the right one. By reducing the stress placed on people when they are vulnerable, online platforms like Mighty are innovating the personal injury industry to be more client-friendly.

Virtual assistance

As well as platforms to help people find lawyers online, many lawyers are now happy to do online virtual consultations. This means that if the perfect lawyer isn't easily reached physically, they could still be of help to your case. By using tools like Microsoft Teams or Zoom, having an online consultation with a lawyer half the world or more away is a sinch. 

As well as online consultations, many firms are also ensuring that their online platforms, or apps, are built in a client-friendly way. With automatic updates as cases progress and transparent and easy-to-navigate client portals, this is yet another innovation that is designed to make the experience of hiring a lawyer as easy as possible for the clients.

AI assistance

One of the biggest disruptors for many industries over the last decade is the emerging technology of AI. While still in its nascency, AI can be incredibly helpful when used correctly. For businesses in the personal injury sector, AI tools are useful for predicting simple outcomes, preparing documents and analyzing data.

AI tools have also been widely adopted as customer support solutions. This means that even if you need a question answered late at night or in an emergency, it's possible that the AI customer service tool will be able to either answer your questions or guide you to somewhere that can. These AI tools are also able to act as secretaries, collating and organising your initial client data and leaving more time for the lawyers to work cases.

New ways for victims of personal injury to fund their cases

One issue that many people who are the victims of personal injury find is that they have a case, but are unable to handle the legal fees over time. This is where companies specialising as legal funding firms come into play. These companies are willing to provide clients with advances on their settlements before their cases are won.

Services like this could be a real boon to many people. Often personal injury cases include injury or damage to property that results in loss of income. By allowing victims to get advances on their settlements early, they are taking some of the stress and pressure off of them, and allowing them to continue pursuing their personal injury case. Some businesses that offer these services will only require their clients to repay if their case is won.

Data-driven marketing

One issue that personal injury law firms have often encountered is that potential clients might not know they exist. This is where data-driven marketing has been a powerful innovation. By being able to connect with clients who actually need their services, personal injury law firms are able to help them. As well as utilising analytical tools, SEO, social media campaigns and other forms of advertising allow law firms to target specific demographics with their messages. 

Keeping clients in the loop

One innovative shift that is not technology-related in the personal injury industry is tailored towards keeping clients educated. By offering education resources like webinars or video guides to clients, law firms are seeking to empower victims of personal injury to make educated decisions about the best path forward for their situations. These educational materials are typically free and an excellent resource for sufferers of personal injuries.

Conclusion

Like many other industries, the personal injury industry is seeing technology-driven innovations push it forward. These innovations are for the most part focused on making the experience of seeking a lawyer and fighting a case as simple and painless as possible for victims of personal injury. From online platforms that make finding a lawyer simple to companies designed to help victims of personal injury fund their cases, the personal injury industry has had a decade full of client-side innovations.