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ActiveOps

ActiveOps
Leadership team

Mr. Richard John Jeffery (Group CEO & Director)

Mr. Patrick Alexander Deller (CFO & Director)

Mr. Kevin Evans (Chief Technology Officer)

Products/ Services
Information Technology
Number of Employees
100 - 500
Headquarters
New York, New York, United States
Established
2005
Traded as
LSE:AOM
Social Media
Overview
Location
Summary
ActiveOps Plc provides management process automation software solutions in Europe, the Middle East, India, Africa, North America, and Australia. The company provides ControliQ, a workforce management solution that enables organizations drive optimal productivity and operational performance by providing single view of real-time operations data, actionable insights, and intelligent management automation tools; CaseworkiQ, a workforce management solution to support back-office operations processing case-based work; and WorkiQ, a desktop analytics software that captures workforce intelligence from desktop activity for employee engagement. It serves business process outsourcing companies, banking, insurance, and other sectors. The company was formerly known as ActiveOps Limited and changed its name to ActiveOps Plc in March 2021. ActiveOps Plc was incorporated in 1995 and is headquartered in Reading, the United Kingdom.
History

ActiveOps was founded in 1998 to develop innovative IT solutions and services to support the management of large-scale operations. Over two decades, the company has evolved into a global leader in operational process automation, working with a range of clients, from multi-national banks to government agencies.

Mission
To help our clients achieve operational excellence through software, expertise, and best practices.
Vision
To be the global leader in operational excellence, powering new levels of customer service, efficiency, and profitability.
Key Team

Ms. Rebecca Hughes (Gen. Counsel & Sec.)

Mr. Alex Ginger (Head of Strategy & Corp. Devel.)

Bhavesh Vaghela (Chief Marketing Officer)

Mr. Spencer O'Leary (Chief Exec. Officer of North America)

Mr. Joy Vijay Santosh (EVP & Head of Operations of North America)

Mr. Stuart Pugh (Chief Customer Officer)

Ms. Paula Brown (Head of Operations EMEIA & Group Operations Risk)

Recognition and Awards
ActiveOps has been recognized as a leader in workflow optimization and automation by Gartner, Forrester, and Ovum. They have also been named a Technology Pioneer by the World Economic Forum, as well as a Global Partner by the United Nations.
References

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ActiveOps
Leadership team

Mr. Richard John Jeffery (Group CEO & Director)

Mr. Patrick Alexander Deller (CFO & Director)

Mr. Kevin Evans (Chief Technology Officer)

Products/ Services
Information Technology
Number of Employees
100 - 500
Headquarters
New York, New York, United States
Established
2005
Traded as
LSE:AOM
Social Media