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In 2000, Atento was launched in Spain, when Telefónica grouped its call center business in Spain and other Latin American countries into a subsidiary business unit.
Sale and flotation
In October 2012, Telefónica agreed to sell Atento to Bain Capital for $1.3bn. Under the terms of the deal, Atento would continue to provide services to the Telefónica Group for at least nine years after the agreement.In September 2014, Atento announces launch of Initial Public Offering . In October, the company filed with the U.S. Securities and Exchange Commissions for a $300 million IPO. Atento hired the investment-banking units of Morgan Stanley & Co , Credit Suisse Group AG CSGN.VX and Brazil's Itaú Unibanco Holding SA to handle the transaction.December 11, 2014. Atento announced the sale of its operations in the Czech Republic to Comdata SPA