Carriage Services

Carriage Services, Inc. provides funeral and cemetery services, and merchandise in the United States. It operates through two segments, Funeral Home Operations and Cemetery Operations. The Funeral Home Operations segment engages in the provision of consultation, funeral home facilities for visitation and memorial services, and transportation services; removal and preparation of remains; and sale of burial and cremation services, and related merchandise, such as caskets and urns. The Cemetery Operations segment provides interment rights for grave sites, lawn crypts, mausoleum spaces, and niche; related cemetery merchandise, including outer burial containers, memorial markers, monuments, and floral placements; and interments, inurnments, and installation of cemetery merchandise services. As of December 31, 2021, it operated 170 funeral homes in 26 states and 31 cemeteries in 11 states. Carriage Services, Inc. was founded in 1991 and is based in Houston, Texas.


Carriage Services was founded in 1991 as a holding company for funeral homes and cemeteries acquired by the company’s founders. Over the past two decades we have acquired additional properties and achieved and created a national footprint. We now serve families across the country in more than 20 states.

Carriage Services is dedicated to providing our communities with dignified, respectful, and quality end-of-life services and products. We are committed to providing exceptional service to each of our families and unique solutions that meet their individual needs.

Carriage Services strives to become the premier provider of death care services and products in North America. We seek to uphold a standard for excellence, efficiency, and compassionate service with our valued partners and employees.

Key Team

Mr. Shawn R. Phillips (Sr. VP, Regional Partner and Head of Strategic & Corp. Devel.)

Ms. Adeola Olaniyan (Corp. Controller & Principal Accounting Officer)

Mr. Shane T. Pudenz (VP of Sales & Marketing)

Mr. Michael S. Loeffel (Sr. VP of HR)

Mr. Paul Donald Elliott (Sr. VP & Regional Partner of West)

Ms. Peggy Schappaugh (VP and Head of the Operations, Acquisitions Analysis & Planning Group)

Mr. Christopher Manceaux (Sr. VP & Regional Partner)

Recognition and Awards
Carriage Services has achieved numerous awards throughout the years, including the Better Business Bureau Torch Award for Marketplace Excellence. In 2018, the company was named one of Harris County’s Top 10 Health Care Providers, and was nominated for the Houston Business Journal’s Corporate Philanthropy Award.

Carriage Services
Leadership team

Mr. Melvin C. Payne (Founder, Exec. Chairman & CEO)

Mr. Carlos R. Quezada (Pres & COO)

Mr. Steven D. Metzger (Exec. VP, Sec., Chief Admin. Officer & Gen. Counsel)

Products/ Services
Family, Funerals, Service Industry
Number of Employees
1,000 - 20,000
Houston, Texas, United States
Company Registration
SEC CIK number: 0001016281
Net Income
20M - 100M
100M - 500M
Traded as
Social Media
Sun Mar 03 2024

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