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Concentrix Corporation provides technology-infused customer experience (CX) solutions worldwide. The company provides CX process optimization, technology innovation, front- and back-office automation, analytics, and business transformation services. It also offers customer lifecycle management; customer experience/user experience strategy and design; digital transformation; and voice of the customer and analytics solutions. The company's clients include consumer electronics, technology, e-commerce, and health insurance companies, as well as global IPOs, social brands, and banks. Concentrix Corporation was incorporated in 2009 and is based in Fremont, California.
Concentrix was founded in 1991 and is part of the SYNNEX Corporation. Originally founded as Orsus Solutions, Inc., the company provides customer engagement and business transformation services in nearly 40 countries throughout North America, Latin America, Europe, Asia, and Africa. Their current CEO is Christopher Caldwell.
We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.
At Concentrix, we have a vision for creating an incredible customer experience for our clients and for the people who use our services. We want to exceed customer expectations through digital-first strategies and transformative customer engagement services.
