ElkanIO Research Labs

ElkanIO Research Labs, founded in 2017, provides IT services and consulting, specialising in Artificial Intelligence, Advanced Data Analytics, and Business Automation solutions. With headquarters in Bangalore, Kerala.

ElkanIO Research Labs has emerged as one of the top 10 Artificial Intelligence research labs globally and offers AI-driven solutions to various industries.

Their main services include AI chatbot development, advanced data analytics, and business automation powered by computer vision, machine learning, deep learning, and natural language processing (NLP). Key solutions include sports event tagging automation (SETA), HR chatbots, facial recognition engines, document parsers, and inside sales automation platforms.

ElkanIO utilises various advanced frameworks and tools to deliver its solutions. Chatbot and AI-based solutions use Python, machine learning, deep learning, and NLP frameworks such as TensorFlow, PyTorch, and Rasa Stack. Their video analytics and computer vision solutions rely on tools like YOLO and OpenCV. For robotic process automation (RPA), they employ frameworks like Selenium and Microsoft Azure Bot Framework. Data analytics solutions leverage tools such as Power BI, Amazon Redshift, and Azure Data Factory for data processing and visualisation. Their document parsing and content extraction solutions incorporate NLP engines such as Spacy and Gensim, alongside TensorFlow for deep learning.

ElkanIO's sports event tagging automation (SETA) provides insights into player performance through an advanced data analytics platform, while their document parser solution extracts content based on context for various applications. They also offer facial recognition for attendance management and access control.

Their approach includes consultation with clients, solution design, development, and iteration based on feedback. ElkanIO delivers industry-specific AI chatbots, advanced data analytics, and automation solutions, helping businesses streamline operations and improve efficiency.

ElkanIO Research Labs was founded in 2017 in Bangalore, Kerala, to address real-world problems through the use of advanced digital technologies. The company initially concentrated on three key areas: AI chatbot development, advanced data analytics, and business automation. These services enabled ElkanIO to build a solid foundation and support industries such as HR, retail, real estate, and banking.

In the early stages, ElkanIO created AI chatbots designed to automate routine tasks like leave management, customer queries, and reimbursement processing. These chatbots improved efficiency and minimised manual effort for businesses. Alongside this, ElkanIO explored robotic process automation (RPA), streamlining back-office functions, inside sales automation, and recruitment.

By 2019, ElkanIO had broadened its scope, offering video analytics, document parsing, and facial recognition solutions. These technologies gained significant traction in sectors like retail and hospitality, where automating customer behaviour tracking, attendance management, and document processing was essential. The company’s introduction of the Sports Event Tagging Automation (SETA) platform also solidified its influence in the sports analytics field.

From 2020 onwards, ElkanIO expanded its expertise in advanced data analytics, offering solutions that helped businesses gain insights, predict trends, and visualise data. Leveraging tools such as Power BI, Amazon Redshift, and Azure Data Factory, the company catered to industries with large-scale data needs, including healthcare, retail, and energy.

In 2023, ElkanIO further developed its chatbot framework, launching a DIY bot-building interface supported by a content management system (CMS), allowing clients to customise and deploy bots without developer dependency. This increased the accessibility and flexibility of ElkanIO’s solutions.

As of 2024, ElkanIO Research Labs continues to evolve, providing innovative AI, automation, and data-driven solutions tailored to diverse industry needs, maintaining its headquarters in Bangalore.

ElkanIO Research Labs’ mission is to provide innovative, AI-powered solutions that address real-world business challenges across various industries. They aim to leverage emerging technologies like artificial intelligence, machine learning, and advanced data analytics to help organisations streamline their operations, automate processes, and gain valuable insights. By delivering scalable and customised solutions, ElkanIO seeks to enable businesses to adapt to the rapidly changing digital landscape. Their focus is on providing long-term partnerships with clients, ensuring that their AI and automation services drive growth, efficiency, and improved decision-making for sustainable success.

ElkanIO Research Labs envisions becoming a leading partner in digital transformation by providing innovative AI and automation solutions that address real-world business challenges. Their focus is on using emerging technologies like artificial intelligence, machine learning, and advanced analytics to help organisations streamline processes, improve efficiency, and gain actionable insights. They aim to create scalable and customisable solutions that cater to the unique needs of each client across various industries. ElkanIO strives to drive progress in AI-based automation, ensuring businesses are better equipped to adapt to the rapidly evolving digital landscape.

ElkanIO Research Labs offers a diverse range of products and services, centred on Artificial Intelligence (AI), Advanced Data Analytics, and Business Automation. These solutions are tailored to meet the needs of various industries such as retail, banking, healthcare, sports, and real estate. Below is a detailed breakdown of their key products and services:

• AI Chatbots: ElkanIO provides a comprehensive AI chatbot development service designed to automate customer interactions and internal processes. Their chatbots cater to industries like HR, banking, real estate, and retail. These bots handle tasks such as answering frequently asked questions, managing leave requests, processing reimbursements, and even assisting with real estate inquiries.
• For example, the HR chatbot can process employee queries about leave, payroll, and company policies, streamlining HR operations and improving response times. In banking, their chatbots assist with fund transfers, balance checks, and adding beneficiaries. The chatbots can be deployed across multiple platforms, including websites, mobile apps, and social media, making them versatile and accessible.
• Sports Event Tagging Automation (SETA): SETA is an AI-driven solution designed for the sports industry, specifically to automate the tagging of game events from broadcast videos. This platform is particularly valuable for sports teams and analysts, as it significantly reduces the time required to develop game event databases. The system tracks and analyses game events in real-time, offering insights into player performance. These insights help team management make data-driven decisions for game strategies and player transfers.
• Facial Recognition Engine: ElkanIO’s facial recognition solution is used for attendance management, access control, and security purposes. The system can be integrated into existing camera networks and recognises faces with high accuracy after a short training period. This solution is ideal for businesses looking to implement contactless attendance tracking or secure access control. Additionally, it can be used for retail analytics, such as tracking customer footfall and monitoring operational efficiency.
• Document Parser and Content Extraction: This cognitive solution is powered by computer vision, deep learning, and NLP techniques to extract data from scanned documents, such as ID cards, invoices, and other forms. The system can be trained to recognise and extract relevant content from different types of documents and then integrate the extracted data into templates, databases, or emails. This service is particularly useful for industries that rely on large-scale document processing, such as finance, healthcare, and legal sectors.
• Advanced Data Analytics: ElkanIO offers advanced data analytics services to help businesses manage, process, and analyse large datasets. These services are designed to provide insights, predict trends, and make informed decisions. The platform supports various industries, from retail to healthcare, offering analytics solutions such as customer segmentation, sales forecasting, and predictive maintenance.
• For example, in retail, ElkanIO’s data analytics platform helps businesses analyse customer behaviour, segment their audience, and design personalised marketing campaigns. In healthcare, their platform analyses patient data to provide insights into health conditions, enabling better medical decision-making.
• Video Analytics: ElkanIO’s video analytics solutions use computer vision and deep learning algorithms to track and analyse behaviours and patterns from video feeds. This service is used in retail, hospitality, and security industries for monitoring customer behaviour, detecting hazardous situations, and improving operational efficiency. For example, in restaurants, video analytics can be used to monitor table occupancy, track customer service times, and detect abandoned objects.
• Robotic Process Automation (RPA): ElkanIO provides RPA solutions to automate repetitive tasks in businesses, such as data entry, inside sales automation, and recruitment. Their RPA platforms integrate AI and machine learning to streamline back-office operations, improving productivity and reducing human error. For instance, their sales automation platform can automatically prospect leads, qualify them, and export data to CRM systems, saving time and effort for sales teams.