Summary
ExlService Holdings, Inc. operates as a data analytics, and digital operations and solutions company in the United States and internationally. It operates through Insurance, Healthcare, Analytics, and Emerging Business segments. The company provides digital operations and solutions and analytics-driven services across the insurance industry in areas, such as claims processing, premium and benefit administration, agency management, account reconciliation, policy research, underwriting support, new business acquisition, policy servicing, premium audit, surveys, billing and collection, commercial and residential survey, and customer service using digital technology, artificial intelligence, machine learning, and advanced automation; digital customer acquisition services using a software-as-a-service delivery model through LifePRO and LISS platforms; subrogation services; and Subrosource software platform, an end-to-end subrogation platform. It also offers CareRadius, an integrated care management offering; and health care services related to care management, utilization management, disease management, payment integrity, revenue optimization and customer engagement to healthcare payers, providers, pharmacy benefit managers, and life sciences organizations. Further, it offers predictive and prescriptive analytics in the areas of customer acquisition and lifecycle management, risk underwriting and pricing, operational effectiveness, credit and operational risk monitoring and governance, payment integrity and care management, and data management. The company was founded in 1999 and is headquartered in New York, New York.
History
EXL was founded in 1999 as a business process solutions provider for the technology, banking, financial services, insurance and healthcare industries. From its inception, EXL has focused on operational excellence and economic value, and has sought to provide differentiated opportunities to customers through innovative solutions, novel partnerships and industry-leading technologies.
Mission
We work as one committed team, with one overarching goal: to give our clients the power to transform—to move from playing catch-up to leading the pack.
Vision
To relentlessly strive to devise, implement, and deliver multifaceted solutions that set the highest standard for operational efficiencies and value realization.
Key Team
Mr. Vivek Jetley (Exec. VP & Bus. Head of Analytics)
Mr. Mike Toma (CTO & Sr. VP)
Mr. Baljinder Singh (Sr. VP, Global Head of Digital Transformation & Chief Information Officer)
Ms. Sonila Pokharia (Chief Compliance & Ethics Officer)
Mr. Steven N. Barlow (VP of Investor Relations)
Shailendra Singh (VP of Corp. Communications)
Mr. Ajay Ayyappan (Sr. VP, Gen. Counsel & Corp. Sec.)
Recognition and Awards
EXL has been recognized for its leadership with multiple awards, including the 2017 InformationWeek Elite 100, the 2017 Forbes America’s Best Midsize Employer list, the 2018 Chicago Tribune Top Workplace ranking, and Fortune’s 2018 Great Place to Work® Best Workplaces in Consulting and Professional Services list.
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