Five9

Rank#4843

Market Cap2.04B

CountryUnited States

Summary

Five9, Inc., together with its subsidiaries, provides cloud software for contact centers in the United States and internationally. The company offers virtual contact center cloud platform that delivers a suite of applications, which enables the breadth of contact center-related customer service, sales, and marketing functions. Its solution enables its clients to manage these customer interactions across various channels, including voice, video, chat, email, website, social media, click-to-call, callback, and mobile channels, as well as through APIs; and provides natural language processing and automatic speech recognition solutions. The company serves customers in various industries comprising banking and financial services, business process outsourcers, consumer, healthcare, technology, and education. Five9, Inc. was incorporated in 2001 and is headquartered in San Ramon, California.

History

Five9, founded in 2001 and headquartered in San Ramon, California, provides cloud contact center and CRM software. Initially incubated in the Lucent Technologies Venture Group, the company grew to be a leader in the cloud contact center space, including delivering a public offering in 2014.

Mission

Five9’s mission is to empower organizations to transform their contact centers into customer engagement centers of excellence, while improving business agility and significantly lowering the cost and complexity of their contact center operations.

Vision

Five9’s vision is to provide powerful software which addresses the unique needs of contact centers and drives ever-increasing customer satisfaction.

References

https://en.wikipedia.org/wiki/Rowan_Trollope

https://in.investing.com/equities/five9-inc

https://finance.yahoo.com/quote/FIVN/profile?p=FIVN

https://www.comparably.com/companies/five9-inc/mission

https://www.crunchbase.com/organization/five9

https://sec.report/CIK/0001288847

https://companiesmarketcap.com/

https://www.five9.com

Leadership team