Freshworks

#2943

Rank

$4.18B

Marketcap

United States

Country

Leadership team

Mr. Rathna Girish Mathrubootham (Co-Founder, CEO & Chairman)

Ms. Stacey Epstein (Chief Marketing Officer)

Mr. Srinivasagopalan Ramamurthy (Chief Product Officer)

Products/ Services

CRM, Information Services, Information Technology, SaaS, Software

Number of Employees

1,000 - 20,000

Headquarters

San Mateo, California, United States

Established

2010

Company Registration

SEC CIK number: 0001544522

Revenue

100M - 500M

Traded as

FRSH

Social Media

URL

https://www.freshworks.com

Overview

Location

Recognition and Award

References

Summary

Freshworks Inc., a software development company, provides modern software-as-a-service products worldwide. Freshworks Inc. was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. The company was incorporated in 2010 and is headquartered in San Mateo, California.

History

Freshworks was founded in 2010 by former Zoho employees Girish Mathrubootham and Shan Krishnasamy in Chennai. Within a year, the company developed its first product, Freshdesk, an alternative to traditional customer service ticketing systems. The company has since grown to become a powerful player in the customer engagement space.

Mission

Our mission is to provide our customer engagement customers with the most effective and efficient solutions to manage and improve customer experience, enabling them to succeed in their business goals.

Vision

Our vision is to be the leading provider of customer engagement software, enabling our customers to engage, grow and retain customers throughout their entire customer journey.

Key Team

Mr. Dennis M. Woodside (Pres & Director)

Mr. Tyler R. Sloat (Chief Financial Officer)

Mr. Joon Huh (VP of Fin., Investor Relations & Treasury)

Ms. Pamela A. Sergeeff Esq. (Chief Legal Officer & Gen. Counsel)

Mr. Abhishek Somani (Head of Services Europe)

Ms. Suman Gopalan (Chief HR Officer)

Mr. Pradeep Rathinam (Chief Revenue Officer)

Recognition and Awards

Freshworks has won multiple awards including the 2018 Gartner Peer Insights 'Voice of the Customer' Award, the CMO Council's 'Marketing Technology Innovator' Award, and the 2018 Stevie Awards for Great Employers.