Hinduja Global Solutions

#7670

Rank

$274.43M

Marketcap

India

Country

Leadership team

Mr. Partha DeSarkar (Group CEO & Whole-time Director)

Mr. Natarajan Radhakrishnan (Pres & Global Chief Innovation Officer)

Mr. Srinivas Palakodeti (Global Chief Financial Officer)

Products/ Services

CRM, Information Technology, Management Consulting, Management Information Systems, Outsourcing

Number of Employees

20,000 - 50,000

Headquarters

Bangalore, Karnataka, India

Established

2000

Net Income

20M - 100M

Revenue

100M - 500M

Traded as

HGS.NS

Social Media

URL

https://hgs.cx

Overview

Location

Recognition and Award

References

Summary

Hinduja Global Solutions Limited provides business process management services in the United States, Canada, Europe, India, and internationally. It provides consumer facing services, such as consumer engagement, work at home, HGS work cloud solutions; business process optimization solutions, such as back-office, human resources outsourcing, and B2B services; and contact center transformation solutions, such as cognitive contact center, and contact center for analytics and intelligence. The company also offers digital solutions, including digital experience, automation, analytics, and cloud services; and healthcare services, such as enrollment, member engagement management, mailroom automation, provider and broker, and custom solutions consulting services. In addition, it is involved in investment activities; and the provision of contact center, consulting, call center, and offshoring services, as well as provides platform-based services to help health insurance companies. Further, the company offers digital marketing and consulting services; and cloud migration and cloud monitoring services. It serves customers in automotive, banking, financial, insurance, consumer electronics and technology, consumer packaged goods, healthcare, public, retail and ecommerce, travel and hospitality, and telecom sectors. The company was formerly known as HTMT Global Solutions Limited and changed its name to Hinduja Global Solutions Limited in December 2008. Hinduja Global Solutions Limited was founded in 1973 and is headquartered in Bengaluru, India.

History

The company was founded in 1914 by Parmanand Deepchand Hinduja, who was from a Sindhi family based in India. Initially operating in Shikapur and Mumbai, India, he set up the company's first international operation in Iran in 1919. The headquarters of the group remained in Iran until 1979, when the Islamic Revolution forced it to move to Europe.Group Chairman Srichand Hinduja and his brother Gopichand, also Co-Chairman, moved to London in 1979 to develop the export business; the third brother Prakash manages the group's operations in Geneva, Switzerland while the youngest brother, Ashok, oversees the Indian interests.The group employs over 200,000 people and has offices in many major cities around the world including in India. In 2017, Srichand and Gopichand Hinduja were described as the wealthiest men in Britain with an estimated wealth of £16.2 billion in the Sunday Times Rich List 2017.In 2015, at The Asian Awards, the Hinduja brothers were honoured with the Business Leader of the Year Award. Ashok Hinduja was felicitated with the ABLF Global Asian Award at the UAE Government-backed Asian Business Leadership Forum in 2017. OneOTT Intertainment Limited , the Media Vertical arm of Hinduja Group, was awarded the 2019 Innovation Leaders award by Telecomlead.com.

Mission

Innovate, optimize, and grow our clients’ businesses with the perfect balance of people and technology.

Vision

Be the world’s leading expert in transforming customer experiences for the most admired brands.

Key Team

Mr. Soumen Nag Choudhury (Sr. VP of Operations)

Jayaprasad Menon (Gen. Mang. of Fin. and Accounts)

Mr. Andrew Kokes (Exec. VP & Global Head of Marketing)

Ms. Shilpa Sinha Harsh (SVP of Global Corp. Communications, Corp. Social Responsibility and Diversity & Inclusion)

P. Mohanan (Gen. Mang. of Admin.)

Mr. Ramalingam Ravi (Head of Investor Relations)

Mr. B. N. Narasimha Murthy (Pres of HGS Americas)

Recognition and Awards

HGS has been consistently awarded for its outstanding performance in delivering solutions to meet the dynamic needs and changing expectations of customers. HGS has won dozens of awards expertise in customer care, customer service, and customer experience. HGS was recently named to the IAOP Global Outsourcing 100 list for 2017 and was ranked 11th in the "Leadership in Customer Service" category in the Black Book of Outsourcing Excellence.