Isetan (Singapore) Limited operates department stores and supermarkets in Singapore. It operates in two segments, Retail and Property. The company operates stores under the Isetan Scotts, Isetan Katong, Isetan Tampines, and Isetan Serangoon Central names. It also operates online stores; owns and leases properties; and trades in general merchandise. The company was formerly known as Isetan Emporium (Singapore) Private Limited and changed its name to Isetan (Singapore) Limited in 1981. Isetan (Singapore) Limited was founded in 1886 and is headquartered in Singapore. Isetan (Singapore) Limited is a subsidiary of Isetan Mitsukoshi Ltd.
History
Isetan Singapore is part of the Isetan Mitsukoshi Group, which is a global retailer established in 1935 with its headquarters in Tokyo, Japan. Isetan Singapore was established in 1933 and opened the first store in the Shangri-La Hotel in Singapore. Through our sister stores in Malaysia, Jakarta and other countries, we have grown to become one of the leading department stores in the region.
Mission
At Isetan Singapore, we strive to create unique shopping experiences for our customers by providing them with quality products and services. We believe in delivering a high standard of customer service and aim to provide a safe and enjoyable shopping environment for our customers.
Vision
Our vision is to become the leading global department store in the world. We strive to continuously innovate and bring the latest in retail experiences to our customers. We are committed to exceeding the expectations of our customers and creating the most unforgettable shopping experiences.
Key Team
Mr. Boon Aik Chua (Admin. Mang.)
Mr. Ei Kanefuji (Gen. Mang. of Sales & Merchandising)
Mr. Sai Wan Chin (Head of Marketing Department)
Mr. Chee Leong Lun LLB (NUS) (Company Sec.)
Mr. Poh Chuan Cheng (Head of HR Department)
Ms. Siew Khim Ang (Head of Isetan Sub-Urban Stores)
Recognition and Awards
Isetan Singapore has won numerous awards, including the Singapore Retailers' Association Brand Guardian Award in 2018. We have also won the Singapore Marketing Awards Grand Prix in 2017, the Promising SME 500 Award in 2015 and the Singapore Enterprise 50 Awards in 2014.