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McDonald's

McDonald's is an international fast food chain known for its hamburgers, fries, and shakes.

Categories

Retail and Consumer Goods  

#54

Rank

$212.55B

Marketcap

US United States

Country

McDonald's
Leadership team

Maurice McDonald (Founder)

Richard McDonald (Founder)

Industries

Retail and Consumer Goods

Products/ Services
Hamburgers, chicken, french fries, soft drinks, soft serves, milkshakes, salads, desserts, hotcake, coffee, breakfast, wraps
Number of Employees
Above 50,000
Headquarters
Chicago, Illinois
Established
1940
Company Type
Public Limited Company
Company Registration
SEC CIK number: 0000063908
Net Income
1B - 20B
Revenue
Above - 1B
Traded as
MCD
Social Media
Overview
Location
Summary

McDonald's is a multinational fast food restaurant chain that operates in over 100 countries. The company is known for its iconic menu of burgers, fries, and milkshakes, as well as its distinctive branding and marketing campaigns. Founded in 1940 in San Bernardino, California, McDonald's has grown to become one of the largest and most recognizable brands in the world.

Today, McDonald's serves millions of customers every day through its network of over 38,000 restaurants worldwide. The company's success is built on its ability to provide consistent, affordable, and convenient food and beverage options that appeal to a wide range of tastes and preferences. In recent years, McDonald's has also been focused on improving the sustainability of its operations, with initiatives such as sustainable sourcing, waste reduction, and energy efficiency. As a result, McDonald's remains a popular and widely recognized brand in the fast food industry, with a strong presence in both developed and emerging markets.

History

McDonald's was founded in 1940 in San Bernardino, California, by brothers Richard and Maurice McDonald. Initially, the restaurant was a typical drive-in eatery, but the brothers soon realized that they could streamline their operations by focusing on a limited menu of hamburgers, fries, and milkshakes, and by developing an innovative system for speedy and efficient service. This system, which they called the "Speedee Service System," included assembly line production, strict quality control, and standardized procedures, and helped to reduce costs and improve customer service.

By the 1960s, McDonald's had become a major player in the fast food industry, with hundreds of restaurants across the United States and a growing international presence. The company's iconic branding, which included the Golden Arches logo, as well as its catchy advertising campaigns, helped to solidify its position as a leader in the industry. In the following decades, McDonald's continued to expand its menu and diversify its offerings, adding items such as chicken nuggets, salads, and breakfast sandwiches. The company also faced criticism and controversy over issues such as labor practices, environmental impact, and the healthfulness of its food. Nonetheless, McDonald's remained a dominant force in the fast food industry, with a strong brand and a loyal customer base.

Since 2001, McDonald's has continued to expand and adapt its menu to changing consumer tastes. In 2002, the company introduced the "McGriddle," a breakfast sandwich that used pancake-like buns. The following year, McDonald's launched its premium "McDonald's Select" line of sandwiches and salads, which aimed to appeal to more health-conscious consumers. In 2005, the company introduced the "Angus Third Pounder" burger, a higher-end burger made with Angus beef.

In addition to menu changes, McDonald's has also focused on improving the customer experience. In 2011, the company introduced the "McCafé" line of coffee drinks and baked goods, which proved to be a popular addition. McDonald's has also been investing in technology to improve the ordering process, with the introduction of self-service kiosks and a mobile app for ordering and payment. More recently, the company has been testing delivery options and experimenting with new restaurant designs that aim to create a more modern and inviting atmosphere. Despite some challenges, such as protests from employees demanding higher wages and ongoing competition from fast-casual chains, McDonald's remains one of the largest and most recognizable fast-food brands in the world.

Mission

The company's mission is to provide customers with quality food and excellent service in an enjoyable atmosphere. McDonald's aims to be the world's best quick service restaurant experience, providing customers with food of a high standard, quick service, and value for their money. The company strives to be a leader in the industry, offering innovative products and services to its customers.

McDonald's also focuses on giving back to the community. Through its various charitable initiatives, McDonald's seeks to make a positive impact on the communities it serves. The company supports a number of causes and organizations, such as Ronald McDonald House Charities, the Ronald McDonald Care Mobile, and the Ronald McDonald Children's Charities. Additionally, McDonald's works to provide access to education and job training opportunities for its employees and the communities it serves. By doing so, the company hopes to create a better future for everyone.

Vision

McDonald's vision is to be the world’s best quick service restaurant experience. They strive to provide customers with fast, reliable service and quality food that they can feel good about. McDonald's believes in providing customers with a great experience at every touchpoint, from the restaurant to the drive-thru window to the mobile app. They are committed to providing a variety of menu options that appeal to different tastes while maintaining the highest quality standards. 

McDonald's is also dedicated to providing a safe and enjoyable environment for both its customers and employees, and encouraging positive and responsible behaviors. McDonald's is committed to being a leader in the global fast food industry, creating value for its shareholders, customers and partners. They also strive to be a responsible corporate citizen, investing in the communities in which it operates and supporting programs that promote sustainability and health.

Key Team

Ray Kroc (Founder)

Enrique Hernandez Jr (Board Member)

Francesca Debiase (Executive Vice President, Chief Supply Chain Officer)

Heidi Capozzi (EVP and Global Chief People Officer)

John Alves (Chief Marketing Office and Corporate Vice President)

Joseph Erlinger (Joe) (President)

Kevin Ozan (Exec VP/CFO)

Mark Ostermann (VP, Strategic Alignment and Chief of Staff, Office of The CEO)

Morgan Flatley (Chief Marketing Officer)

Recognition and Awards
McDonald's has received numerous awards and recognition over the years for its business practices, customer service, and innovation. One of the most prestigious awards the company has won is the Golden Globe Award for Best Company in the World, which it received in 2018. The company has also been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute for the last five years. It was also named one of the World's Most Valuable Brands by Forbes in 2020. In addition to these awards, McDonald's has been recognized for its community involvement and its commitment to sustainability. The company has been named one of the World's Most Socially Responsible Companies by Barron's and it has been honored with a number of awards from the Environmental Protection Agency. McDonald's has also won numerous awards for its marketing campaigns, including the Cannes Lions Grand Prix for its "I'm Lovin' It" ad campaign. Additionally, the company is a recipient of the Glassdoor Employees' Choice Award for its commitment to its employees.
Products and Services

McDonald's is one of the most recognizable fast-food chain in the world. It offers classic favorites such as Big Macs, Quarter Pounders, Chicken McNuggets, and Fish Filet sandwiches. In addition to these signature items, McDonald's also offers a variety of other sandwiches, wraps, salads, and sides such as French fries, hash browns, and apple pies.

McDonald's also offers a range of beverages to accompany its meals, including sodas, coffee, juice, shakes, and smoothies. The chain is also known for its Happy Meals, which come with a choice of entrée, side, and toy. McDonald's also offers a breakfast menu with items such as Egg McMuffins, Hotcakes, and Sausage Biscuits.

McDonald's has also introduced a variety of seasonal and limited-time items, such as the McRib sandwich and McFlurry desserts. The chain has also added healthier options such as oatmeal and yogurt parfaits. Additionally, McDonald's offers a loyalty program, McCafé specialty beverages, and a mobile app to make ordering food easier and more convenient.

References
McDonald's
Leadership team

Maurice McDonald (Founder)

Richard McDonald (Founder)

Industries

Retail and Consumer Goods

Products/ Services
Hamburgers, chicken, french fries, soft drinks, soft serves, milkshakes, salads, desserts, hotcake, coffee, breakfast, wraps
Number of Employees
Above 50,000
Headquarters
Chicago, Illinois
Established
1940
Company Type
Public Limited Company
Company Registration
SEC CIK number: 0000063908
Net Income
1B - 20B
Revenue
Above - 1B
Traded as
MCD
Social Media