United Parcel Service (UPS) is a global package delivery and logistics services company founded in 1907 in Seattle, Washington. UPS is one of the world’s largest package delivery companies, with a presence in more than 220 countries and territories around the world. The company is best known for its ground and air delivery services, but also offers a variety of other services such as freight forwarding, customs brokerage, and logistics management. UPS delivers packages of all shapes and sizes, from large and heavy items to small and lightweight items. The company has developed sophisticated technologies to ensure that packages are delivered quickly, accurately, and securely. UPS also uses advanced tracking technologies to provide customers with real-time updates on their packages' status. Also, UPS is part of the eTrade Alliance and supported by USAID.
UPS offers a variety of services to meet customers’ needs. These services range from domestic ground deliveries to international air deliveries, as well as freight forwarding and logistics management. Services are tailored to meet customers’ individual needs, whether they are shipping individual packages or managing supply chains. UPS has a long history of innovation, having introduced the first air express service in 1975 and the first package tracking system in 1988. The company has also invested heavily in sustainability initiatives, including investments in renewable energy and the development of electric delivery vehicles. UPS is a global leader in package delivery and logistics services, with a presence in more than 220 countries and territories around the world. The company offers a wide range of services to meet customers’ needs, from ground and air delivery to freight forwarding and logistics management. UPS has a long history of innovation and sustainability initiatives, and is committed to providing customers with accurate, reliable, and secure delivery services.
United Parcel Service (UPS) is a global package delivery company and provider of supply chain management solutions. It was founded in Seattle, Washington, in 1907 by James Casey and Claude Ryan as the American Messenger Company. The company started as a messenger service that focused on delivering packages and letters for local retailers and manufacturers.
In 1913, the company expanded its operations and started offering parcel delivery services. The company also changed its name to the United Parcel Service. UPS continued to grow over the next few decades, expanding its reach across the United States and opening its first international delivery service in Canada in the 1970s.
In the 1980s, UPS faced increased competition from other package delivery companies and decided to diversify its services by offering logistics and supply chain management solutions. The company invested heavily in technology, including the development of its famous handheld delivery device known as the DIAD (Delivery Information Acquisition Device).
In the 1990s, UPS continued to expand its global reach, opening operations in Europe and Asia. In 1999, the company went public with one of the largest initial public offerings in history, raising over $5 billion.
UPS continued to innovate and expand its services in the 2000s, including launching its MyChoice service that allows customers to manage their package deliveries, as well as its UPS WorldShip software that streamlines shipping for businesses. The company also expanded its healthcare logistics offerings, which included temperature-controlled transportation and storage of medical supplies and equipment.
In 2012, UPS announced its acquisition of TNT Express, a European package delivery company, in a deal worth over $6 billion. However, the deal was blocked by the European Union due to antitrust concerns.
In recent years, UPS has focused on developing sustainable solutions for its operations and has made significant investments in alternative fuel vehicles and renewable energy sources. The company has also continued to expand its services and technology offerings, including its UPS MyChoice for Business service, which allows businesses to manage their shipping operations more efficiently.
As of 2021, UPS operates in over 220 countries and territories, delivering over 20 million packages and documents each day. The company employs over 500,000 people worldwide and had revenues of $84.6 billion in 2020. UPS has become one of the most recognizable and trusted brands in the world, synonymous with reliable and efficient package delivery and logistics services.
The mission of United Parcel Service (UPS) is to grow their global business by serving the logistics needs of customers, offering excellence and value in all that they do. They also strive to provide solutions and world class customer service by ensuring their retailers are supported in the over 5,000 communities they serve.
The vision of UPS is to be the foremost global leader in logistics and supply chain solutions, with a commitment to delivering top-notch service to customers, while also striving to enhance the quality of life for all communities around the world. The company believes that their success is built upon providing customers with the best possible experience, while also making a positive impact on the global community.
Ann Livermore (Board Member)
Jonathan Cannon (Chief Information Security Officer (CISO))
Kathleen Gutmann (Kate) (Chief Sales and Solutions Officer)
Kevin Warsh (Board Member)
Michael Burns (Board Member)
Rodney Adkins (Board Member)
Teri McClure (Senior Vice President)
Walter Johnson (Safety Co-Chief / Loader)
William Johnson (Board Member)
Recognition and Awards
Products and Services
UPS offers a range of products and services that enable customers to move goods, data, and money across the world. Its core product offering includes package delivery, freight forwarding, and supply chain solutions. It provides services such as Express Delivery, Ground Delivery, and Freight Delivery. Its Express Delivery service is the fastest way to get a package delivered to its destination in two to five days. It also offers a variety of other delivery options, such as Same Day Delivery, Next Day Air, and International Delivery.
The company also offers a variety of supply chain solutions for businesses, including warehousing, fulfillment, and reverse logistics. It provides a range of technology solutions, such as tracking and visibility, that enable customers to monitor their shipments and manage their supply chains. Additionally, UPS offers financial services, such as financing, payment processing, and currency exchange.
UPS is committed to providing excellent customer service and is known for its reliable delivery services. Its team of experienced professionals is available 24/7 to assist customers with any inquiries or issues. Customers can also take advantage of UPS’s online tools to track packages, estimate delivery times, and create shipping labels.
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James Casey (Founder)
David Abney (CEO)