Summary
Weave Communications, Inc. provides a customer communications and engagement software platform in the United States and Canada. Its platform enables small and medium-sized businesses to maximize the value of their customer interactions and minimize the time and effort spent on manual or mundane tasks. The company's products include Customized Phone System, a smarter phone system to identify whether incoming calls are from new or current customers, provide information at every call, and manages heavy call times; Weave Text Messaging to communicate with customers; Weave Missed Call Text to take action in real time upon notification of a missed call; Weave Team, a group messaging solution that helps businesses and their team members communicate with each other from their work stations; and Weave Mobile App to text customers, request payments, and receive and make calls. It also offers Weave Reviews to request, collect, monitor, and respond to reviews; Weave Email Marketing, an email system; Web Assistant Appointment Requests and Text Connect to interact with their existing and potential customers online directly through their websites; Weave Payments, a payment processing solution; Customer Insights to collect payments faster, improve personalized engagement with each customer, and recommend follow-up items; and Analytics to identify unscheduled treatments, canceled appointments, unpaid invoices, and other needs. In addition, the company provides Digital Forms to fill out critical information; and Scheduling to send automatic scheduling reminders through text message or email reminders. It serves customers in dental, optometry, veterinary, physical therapy, home services, audiology, medical specialty services, and podiatry industries. The company was formerly known as Recall Solutions, LLC and changed its name to Weave Communications, Inc. in October 2015. Weave Communications, Inc. was founded in 2008 and is headquartered in Lehi, Utah.
History
We've been in business since 1998 and are proud of our achievements. We strive to keep up with the changing technology landscape to stay at the forefront of the industry. We've become a leader in the telecommunications market by providing innovative products, services, and quality customer support.
Mission
We enable small businesses everywhere to unify, modernize and personalize every customer interaction.
Vision
We are for small business. Together, we will transform how they attract, communicate and engage customers, grow their business and realize their dreams.
Key Team
Mr. Chris Baird (Chief Marketing Officer)
Ms. Brooke Shreeve (Chief People Officer)
Branden Neish (Chief Product Officer)
Ms. Wendy Harper (Chief Legal Officer & Corp. Sec.)
Mr. Ashish Chaudhary (Chief Technology Officer)
Ms. Erin Goodsell (Chief Legal Officer)
Kali Geldis (Director of Communications)
Recognition and Awards
Weave won 4 awards in 2020 and 4 awards in 2019. In 2020, Weave won for Best Company Compensation, Best Leadership Teams 2020, Best CEOs for Women 2020 and Best CEOs for Diversity 2020. In 2019, Weave won for Best Company for Diversity 2019, Best Company for Women 2019, Best CEO 2019 and Best Company Culture 2019. Based on 2,674 ratings and 158 participants, employees at Weave are very satisfied with their work experience. The overall culture score, 89/100 or A+, incorporates employee ratings based on their feedback on the Compensation, Team, Environment and more.
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