LOT Business Class: A Comprehensive Overview

LOT Polish Airlines plans to expand its aircraft fleet by around 50% (110 in 2028 compared to 80 today), increasing passenger numbers by around 70% (16.9 million in 2028 vs. 10.3 million today). From lie-flat seats to gourmet dining, discover why business and luxury travellers are choosing LOT Polish Airlines for an upgraded travel experience. 

LOT Polish Airlines, the flag carrier of Poland, is known for providing a comfortable and efficient travel experience. Its LOT Business Class service offers premium travellers an upgraded flying experience with enhanced comfort, exclusive benefits, and top-tier service. 

LOT Polish Airlines, established in 1929, is one of the oldest airlines in the world. With a fleet of 80 aircraft as of August 2024, LOT Polish Airlines is the 18th largest operator in Europe, serving 105 domestic and international destinations across Europe, Asia and North America. 

In early 2010s, LOT introduced its new long-haul fleet, featuring state-of-the-art Boeing 787 Dreamliner aircraft. These planes were equipped with cutting-edge technology and luxurious cabin interiors, allowing LOT to elevate its Business Class experience to new heights. The introduction of fully flat beds, direct aisle access, and personalised service marked a significant leap forward.

Here is a detailed overview of LOT Business Class, including its features, benefits, in-flight amenities, and other aspects that make it a preferred choice for business and luxury travellers.

LOT Business Class: On ground facilities 

Airport lounge access

LOT Business Class passengers enjoy access to premium airport lounges at major international airports. These lounges provide a quiet and comfortable space to relax before flights. At Warsaw Chopin Airport, Business Class passengers have access to the exclusive LOT Polonez Lounge, which offers high-quality amenities tailored for premium travellers.

Key features of LOT’s lounges include:

• Complimentary snacks and drinks
• Business workstations
• Showers and relaxation areas
• Wi-Fi and entertainment facilities

Priority services

One of the key advantages of LOT Business Class is the range of priority services designed to enhance the travel experience.

• Priority check-in: Dedicated counters ensure a smooth and quick check-in process.
• Fast-track security clearance: Available at select airports, allowing passengers to bypass long security lines.
• Priority boarding: Business Class passengers can board the aircraft first, ensuring a hassle-free experience.
• Priority baggage handling: Checked-in luggage is among the first to be delivered upon arrival.

Frequent flyer benefits: LOT Polish Airlines is a member of the Star Alliance, allowing Business Class passengers to accumulate miles under the Miles & More programme. Frequent flyers can redeem miles for:

• Flight upgrades
• Free tickets
• Airport services and lounge access

LOT Business Class experience in the air

Cabin and seating experience

Short-haul business class: For short-haul routes within Europe, LOT Business Class offers enhanced seating arrangements compared to Economy Class. The middle seat is blocked, ensuring greater personal space and comfort. The seats are equipped with additional legroom, adjustable headrests, and extra recline, allowing for a more relaxed journey.

Long-haul business class: On intercontinental flights, LOT Business Class features fully lie-flat seats, arranged in a 2-2-2 configuration on the Boeing 787 Dreamliner fleet. These seats provide ample space, privacy, and direct aisle access for most passengers. The lie-flat seats are designed for comfort, featuring adjustable settings, lumbar support, and a personal storage compartment. The seats also come with:

• Adjustable lighting
• Noise-cancelling headphones
• USB and power outlets
• Large entertainment screens

In-flight dining and beverages

LOT Polish Airlines offers a refined dining experience in Business Class, ensuring a luxurious and restaurant-like atmosphere onboard.

• Gourmet multi-course meals: Passengers can enjoy an exquisite selection of appetisers, salads, main courses, and desserts, all served on high-quality porcelain tableware.
• Regional and international flavours: The menu includes globally inspired dishes, with exclusive options for flights to/from Asia, such as sake, ume liqueur, and Japanese whisky (for Japan routes) or soju (for South Korea routes).
• Premium beverage selection: A carefully curated wine list features red, white, and rosé wines from different regions, alongside champagne, port, and a variety of spirits.
• Exclusive service: Passengers are welcomed with a snack and drink before departure, followed by a rich selection of gourmet meals paired with first-class wine. Before landing, a final dish is served on porcelain tableware for a complete fine dining experience at 30,000 feet.

Entertainment and connectivity

Passengers in LOT Business Class have access to an extensive entertainment system, ensuring a pleasant journey.

• Large personal screens: Featuring high-definition displays with a variety of movies, TV shows, and music.
• Noise-cancelling headphones: Provided to enhance the audio experience.
• Wi-Fi connectivity: Available on select flights, enabling passengers to stay connected while in the air.

Amenity kit

LOT Business Class passengers receive an eco-friendly amenity kit designed to provide comfort and care throughout the journey.

• Premium skincare: The kit features Phenomé natural cosmetics, including a refreshing apple cream and lip balm, offering deep hydration and nourishment.
• Sustainable essentials: A bamboo toothbrush and natural toothpaste ensure oral care while maintaining an environmentally friendly approach.
• Relaxation accessories: An eye mask is included for a restful and comfortable flight experience.
• Onboard wellness: Business Class lavatories are stocked with hand washing gel, lotion, and a refreshing mist for added convenience.
• Eco-conscious approach: All products contain at least 95% natural ingredients, and the packaging is fully recyclable, aligning luxury with sustainability.

Additional benefits

Bedding and sleep experience: For long flights, LOT Business Class provides a high-quality sleep experience with:

• Lie-flat seats with adjustable positions
• Soft pillows and warm duvets
• Dimmable cabin lighting for a relaxing environment

Final thoughts 

LOT Business Class represents the perfect blend of tradition and modernity. With its spacious seating, gourmet dining, exceptional service, and commitment to sustainability, it offers a premium travel experience that rivals some of the world’s leading airlines. Whether you’re a business traveller seeking comfort and efficiency or a leisure traveller looking to indulge in Polish hospitality, LOT Business Class is a compelling choice.

As LOT Polish Airlines continues to innovate and expand its network, its Business Class offering is likely to evolve further, setting new standards in the aviation industry. For now, it remains a shining example of how a legacy carrier can adapt to the changing demands of the modern traveller while staying true to its roots.