Summary
Ackroo Inc. develops and sells an online loyalty and rewards platform that enables businesses to design and execute customer transaction, engagement, and retention strategies primarily in North America. It enables small to medium sized businesses to automate the processing and management of gift card and loyalty transactions to increase profitability and build long-term customer relationships. The company's cloud-based marketing platform provides merchants an in-store and online process to manage loyalty, gift card, and promotional transactions at the point of sale; a program to help them view data for reconciliation, reporting, and marketing; and customer interfaces to allow merchant's consumers to register, check, transfer, and reload balances. It also provides AckrooPOS/GGGolf platform for golf clubs, which integrates accounting and hospitality point of sale options and other services; and offers handicapping services, as well as to manage tee-sheets, lottery, and tournaments. In addition, the company offers marketing services, including email and direct mail marketing, and design services; and payment services comprising credit and debit card processing services. It serves automotive, petroleum, hospitality, and retail markets. Ackroo Inc. was founded in 2012 and is headquartered in Hamilton, Canada.
History
Ackroo was founded in 2010 by Steve Levely and Craig Goodwin. The two had a focused vision of bringing the rewards and loyalty industry into the 21st century by developing innovative online and mobile loyalty solutions. In 2013, Ackroo was given the “Up & Coming Solution Provider of the Year” award at the Canadian Retail Solutions Providers’ Choice Awards, and in 2014, their software-as-a-service platform was launched. Today, Ackroo is used by many leading retailers, restaurants, hotels and small businesses across North America.
Mission
Ackroo’s mission is to provide simple and innovative loyalty, gift, and rewards solutions to help businesses of all sizes increase their customer loyalty and sales.
Vision
To become the leading provider of loyalty, gift and rewards solutions in Canada and the USA.
Key Team
Mr. Craig Vukovic (Director of Client Operations)
Mr. Jeff Durno LLB (Legal Counsel)
Ms. Akanksha Mathur (Marketing Mang.)
Mr. Shane Mclean (Sec.)
Recognition and Awards
Up & Coming Solution Provider of the Year, Canadian Retail Solutions Providers’ Choice Awards 2013
References
