Apendo

Apendo stands as a seasoned leader in the digitalization realm, boasting over three decades of invaluable experience in delivering top-tier solutions to businesses seeking to navigate the digital landscape successfully. Rooted in the Latin words "addo pendo," meaning "adding value," Apendo's ethos revolves around not just providing digital solutions but ensuring that these solutions bring substantial, tangible benefits to their clientele. As the leading Camunda Hyperautomation partner in the Nordics and a Platinum partner globally, Apendo's commitment to professionalism, quality, and added value is unwavering, making them a trusted choice for companies embarking on their digital transformation journey.

With a specialization in areas such as Business Process Management (BPM), Enterprise Content Management (ECM), and Advanced Case Management, Apendo offers a comprehensive suite of services tailored to meet the diverse needs of modern businesses. From strategy formulation to implementation, assistance, and ongoing management, Apendo's holistic approach ensures that clients receive not only cutting-edge solutions but also the necessary support and guidance to navigate the complexities of digitalization successfully. Backed by a track record of success stories, including partnerships with industry giants like IBM and achievements with clients such as Folksam and Spar Nord Bank, Apendo emerges as a trusted ally for businesses seeking to thrive in the ever-evolving digital landscape.

Apendo's journey through the digital landscape is a testament to its enduring commitment to innovation, excellence, and client success. Founded over three decades ago, the company embarked on its mission to pioneer Hyperautomation solutions in the Nordic region. From its humble beginnings, Apendo swiftly established itself as a trusted advisor, leveraging its expertise to guide organizations through the complexities of digital transformation.

Apendo has continuously evolved, adapting to the shifting landscape of technology and business needs. With a keen focus on staying at the forefront of industry trends, the company has expanded its offerings to encompass a comprehensive suite of services, ranging from consulting to products and solutions. This expansion has been driven by a relentless pursuit of excellence, coupled with a deep-seated commitment to delivering value to clients.

Apendo's history is marked by numerous milestones, including strategic partnerships with industry leaders such as IBM and Camunda. These partnerships have not only bolstered Apendo's position as a leading Hyperautomation company but have also enabled it to harness the power of cutting-edge technologies to drive innovation and create tangible impact for its clients.

Apendo, recognized the pressing need for municipalities to efficiently deliver citizen services amidst budget constraints exacerbated by the COVID-19 pandemic. With shrinking tax revenues and increasing demands on local welfare systems, municipalities were facing the challenge of maintaining service levels with limited resources. Johan Ekberg, CEO of IBM Business Partner Apendo AB, noted that many smaller municipalities, particularly those in rural areas with aging populations, were particularly affected by these financial pressures.

To address this challenge, Apendo developed a solution leveraging conversational AI to provide intuitive answers to citizens' questions and address their needs without the need for human intervention. This virtual assistant allowed residents to access information and report issues via their smartphones or the web, streamlining the process and improving efficiency. With over 290 municipalities in Sweden, only a few utilized such technology, presenting a significant opportunity for Apendo to offer a solution that balanced budget constraints with citizen service expectations effectively.

As it continues to chart its course into the future, Apendo remains steadfast in its mission to be the foremost partner for organizations navigating the digital landscape. With a vision of empowering businesses and institutions to thrive in an increasingly digitized world, Apendo is poised to shape the future of Hyperautomation, driving positive change and transformation across industries.

Apendo is on a mission to be the foremost partner for its clients in their digital journey, providing unparalleled Hyperautomation expertise and solutions. The company is dedicated to offering comprehensive consulting services, innovative products, and proactive support within key domains such as Enterprise Content Management, Business Process Management, Cognitive Process Management, and AI/Machine Learning. Apendo's mission is rooted in its commitment to guiding organizations towards optimal digitization, ensuring the secure and efficient management of information and processes. By consistently delivering value and fostering collaborative partnerships, Apendo strives to be a driving force behind the success and sustained growth of its clients.

Apendo envisions a future where organizations seamlessly navigate the complexities of the digital landscape, empowered by cutting-edge Hyperautomation solutions. The company aspires to be a transformative force in the Nordic region, driving the evolution of businesses and institutions towards a fully digitized and efficient future. Apendo's vision revolves around being a catalyst for positive change, fostering innovation, and contributing to the creation of a connected, intelligent, and automated ecosystem.

Apendo offers a diverse range of products and services tailored to meet the evolving needs of businesses in the digital era. With a focus on cutting-edge technologies and strategic partnerships, Apendo delivers innovative solutions designed to optimize processes, enhance efficiency, and drive growth. Here's an overview of Apendo's key products and services:

Enterprise Content Management (ECM): Apendo specializes in ECM solutions utilizing IBM technology. These solutions enable organizations to manage, archive, publish, and analyze information effectively, streamlining decision-making processes and ensuring compliance with regulations. With integration capabilities and tools for analysis and monitoring, Apendo's ECM offerings empower businesses to achieve better outcomes faster.

Advanced Case Management (ACM): Apendo's ACM solutions, built on IBM's ECM platform, provide a comprehensive interface for presenting all relevant information needed for decision-making across organizational levels. These solutions incorporate intelligent electronic forms, decision support for business rules, case flow monitoring, process simulation, and content analysis, enabling organizations to streamline case and document management processes efficiently.

Case Light: Apendo's Case Light solution offers structured functionality for case and document management, accessible from any device anywhere. With a focus on shorter implementation periods, customization, scalability, and mobility, Case Light is suitable for organizations ranging from small businesses to large enterprises. Built on an IBM standard platform, Case Light ensures compliance with industry-specific requirements while offering flexibility for customization and future scalability.

Business Process Management (BPM): Apendo provides BPM services aimed at analyzing, modeling, implementing, monitoring, managing, automating, and redesigning business processes. Leveraging technologies such as IBM BPM and Camunda, Apendo helps organizations improve process efficiency, enhance information flow, and reduce costs, resulting in a more agile and competitive business environment.

Camunda Kommun: Apendo offers Camunda Kommun, a local Software as a Service (SaaS) or on-premises solution designed for municipalities. This GDPR-secured process execution solution, tailored for the Swedish/Nordic market, offers an exclusive consumption model, ensuring transparent pricing and cost-effectiveness for municipalities.