AutoZone

AutoZone is an American retailer of aftermarket automotive parts and accessories, with over 6,400 stores across the United States, Puerto Rico, Mexico, and Brazil. It is the largest retailer of its kind in the United States, serving both professional mechanics and do-it-yourself customers with an extensive selection of quality auto parts and accessories.

The company was founded in 1979 and has since grown to become a trusted source for all types of automotive parts and products. Their wide selection includes everything from engine oil and filters to batteries, brakes, and suspension components, as well as tools and equipment needed for repairs and maintenance. They also offer a variety of performance parts and accessories, such as exhaust systems, air filters, and performance chips.

AutoZone's stores are designed to be welcoming and easy to navigate, with knowledgeable staff on hand to help customers find the right products for their specific needs. They also offer a variety of services, including loaner tools, free battery testing, and free engine code scanning, to help customers diagnose and repair their vehicles. Additionally, they have an online store and a mobile app, which allows customers to browse and purchase products online, track orders, and access helpful resources and guides.

Overall, AutoZone's commitment to quality products, knowledgeable staff, and exceptional customer service has made it a leading destination for automotive parts and accessories in the United States.

Auto Shack, the precursor to AutoZone, inaugurated its first store in Forrest City, Arkansas on July 4, 1979.

In the following year, the chain experienced rapid growth and added 23 more stores, bringing the total count to 24 by 1980.

By 1981, Auto Shack had expanded further, reaching a total of 45 stores. The subsequent year saw an increase to 74 stores, all within its primary market area. In 1981, the company introduced Express Parts or VDP, a system for special ordering hard-to-find parts through wholesalers.

To accommodate its rapid expansion, the Memphis warehouse underwent expansion in 1982.

In 1983, Auto Shack continued its expansion by opening 139 outlets, extending its reach to Georgia, Arizona, Illinois, and Louisiana.

The year 1984 marked a significant milestone for the company as it became the first auto parts retailer to establish a quality control program for its parts.

In 1985, Hyde sold a majority stake in Auto Shack to investment banker Kohlberg Kravis Roberts & Co. (KKR), and an additional 68 units were opened that year.

In 1986, the company's telemarketing operation, Express Parts Service, celebrated its one millionth call. The introduction of an Electronic Catalogue on October 1, 1986, at the Bellevue store in Memphis further enhanced the company's services. The first Extra Miler award was also awarded to Memphis manager Darren Reltherford. Auto Shack's expansion efforts transformed it into a large store chain spanning the South and Midwest regions.

In 1987, AutoZone revolutionized the industry by introducing the first electronic catalog, "WITT-Jr.," which later evolved into Z-net®, offering parts lookup, job solutions, and vehicle advice.

In June 1988, AutoZone unveiled its own line of auto products, ADuralast, developed by its product managers. By the end of 1988, the company operated 470 stores in 16 states, serving a total of 47.7 million customers.

In 1989, on its tenth anniversary, AutoZone opened its 500th store. It also implemented a computerized Store Management System (SMS) and introduced the Duralast battery line, featuring Sub-Zero, Desert, and long-life variants.

By 1990, AutoZone had expanded into two additional states, Utah and Indiana, bringing the total store count to 539.

In December 1991, AutoZone held its first shareholders' meeting and announced a revenue increase of over 20% to $818 million. The company introduced an electronic Store Management System, allowing for bar-coded prices and faster customer transactions.

In September 1992, KKR announced the sale of an additional 2.3 million shares of AutoZone to the public, aiming to enhance the company's financial liquidity. Sales exceeded $1 billion for the first time in the same year, with the store count reaching 678 and expansion into Wisconsin.

The expansion continued in 1993 with store openings in Michigan, followed by efforts to acquire 25 stores owned by Nationwise Automotive Inc. in 1994. However, the acquisition was thwarted by a higher bid from Western Auto Supply. AutoZone also implemented a satellite system in 1994 to facilitate communication and improve stock availability between stores.

In 1995, AutoZone introduced Duralast and Duralast Gold batteries and celebrated the opening of its 1,000th store in Louisville, Kentucky.

In 1996, Johnston C. Adams Jr. was announced as AutoZone's second president and CEO. The company expanded its consumer target to include commercial customers and launched its official website.

In 1997, ESL Investments became the largest shareholder of AutoZone with a 16.27% stake. AutoZone founder Pitt Hyde retired as chairman and CEO.

In 1999, AutoZone made its debut on the Fortune 500 list. The company expanded into Mexico and acquired 100 Express stores from The Pep Boys—Manny, Moe & Jack.

In 2000, AutoZone launched DataZone to support its retail and commercial businesses. It became one of the largest retailers and distributors of automotive replacement parts and accessories in the United States, with over 100,000 employees and 6,400 stores.

In 2001, AutoZone achieved record revenues of $4.8 billion and began offering accessory products like sunglasses and floor mats. The TruckPro subsidiary was sold to Paratus Capital Management.

The Hub store was developed in 2002 to enhance product distribution speed. In 2003, AutoZone introduced the Duralast tool line.

In 2004, AutoZone founder Pitt Hyde was inducted into the Automotive Hall of Fame, and the company celebrated its 25th anniversary.

Expansion continued in 2005 with the opening of the first AutoZone store in Puerto Rico. Bill Rhodes was appointed chairman, president, and CEO of AutoZone.

In 2007, AutoZone launched Z-net® and opened its 4,000th store in Houston, Texas.

In 2010, AutoZone released smartphone apps for iPhone and Android devices.

In 2011, ALLDATA LLC expanded its presence in Canada to better serve customers. AutoZone acquired AutoAnything.com, an aftermarket automotive parts e-commerce leader.

In 2014, ALLDATA Tech-Assist, a phone-based diagnostic support service, was launched.

By April 2017, AutoZone had become the largest retailer of automotive parts in North America for three consecutive years.

In 2018, Pitt Hyde stepped down from AutoZone's board of directors. The company opened its tenth distribution center in Ocala, Florida.

In 2019, AutoZone acquired Interamerican Motor Corporation (IMC) to expand its product offerings. It reported its 45th consecutive quarter of same-store sales growth.

Despite the challenges posed by the COVID-19 pandemic, AutoZone implemented safety measures and reported strong financial results in 2020.

In 2021, AutoZone acquired Randall-Reilly to expand its commercial business. The company achieved its 49th consecutive quarter of same-store sales growth.

AutoZone's impressive growth and commitment to customer satisfaction have solidified its position as a leading automotive parts retailer in North America.

AutoZone's mission is also focused on ensuring customer satisfaction through exceptional service, knowledgeable staff, and a convenient shopping experience. The company aims to provide a one-stop shop for all automotive needs, offering everything from replacement parts and accessories to tools, equipment, and maintenance products.

In addition to its focus on customers, AutoZone's mission is centered on creating value for its shareholders and supporting the growth and development of its employees. The company is committed to driving long-term profitability and sustainable growth, while also providing its employees with opportunities for training, career advancement, and personal development.

AutoZone's vision is to be the leading retailer and distributor of automotive replacement parts and accessories, providing customers with the highest level of service, value, and quality products. The company aims to achieve this by being the first choice for customers in the automotive aftermarket industry and offering a comprehensive range of high-quality parts and services at competitive prices.

Automotive Parts: AutoZone offers a comprehensive selection of automotive parts for a variety of makes and models, including brake systems, batteries, engine components, filters, belts, hoses, and more.

Accessories: The company also carries a wide range of automotive accessories, such as car covers, floor mats, steering wheel covers, and more.

Tools and Equipment: AutoZone provides a variety of tools and equipment for both professional and do-it-yourself mechanics, including hand tools, power tools, diagnostic equipment, and more.

Maintenance Products: AutoZone offers a selection of maintenance products such as motor oil, transmission fluid, and other fluids and chemicals to keep your vehicle running smoothly.

Repair Services: AutoZone offers a variety of repair services to help customers maintain and repair their vehicles, including battery testing and installation, wiper blade installation, and check engine light diagnostics.

Loan-a-Tool Program: AutoZone's Loan-a-Tool program allows customers to borrow specialized tools and equipment for specific repair jobs, making it easier and more cost-effective for customers to maintain and repair their vehicles.