Doccla

Doccla, founded in 2019 by Martin Ratz, began as a response to a personal experience after Martin suffered a heart attack and received no follow-up care. Recognising the gap in healthcare, Martin partnered with Dag, a technology expert, to create a software solution for virtual care. This quickly expanded to include connected medical devices, mobile phones, and last-mile logistics to deliver faster, more efficient care.

To scale the solution, Doccla built its own CQC-registered clinical team, including nurses, GPs, and consultants, to work in partnership with its platform. Today, Doccla is a leading provider of virtual care across Europe, offering services such as Virtual Wards, Remote Monitoring, and Proactive Care in the UK, Ireland, and broader Europe. The company also supports life sciences and pharmaceutical research through dedicated service lines.

Doccla's vision is to become a European leader in virtual care and research. The company values patient safety and outcomes, customer focus, teamwork, sustainable innovation, and accountability. Advisors such as Halina Rubinsztein-Dunlop, Matthias Wernicke, and Henrik Atteryd support Doccla’s mission with their expertise in fields like quantum physics, healthcare, and big data.

Despite being financially sustainable from the start, Doccla raised venture capital in 2021, enabling them to enhance their product and expand their team. They are backed by investors from leading firms, such as Speedinvest and Giant Ventures.

Doccla’s system integrates medical devices, a patient app, a clinician dashboard, and a patient referral service to optimise care. Their platform offers real-time monitoring, patient support, and device logistics to improve patient outcomes. With over 4 million monitored patient days and high satisfaction rates, Doccla continues to lead in virtual care innovation.

Doccla was founded in 2019 by Martin Ratz, driven by a personal experience that highlighted a significant gap in the healthcare system. Martin, after suffering a heart attack at a young age, was discharged from the hospital without any follow-up care or support. This lack of continuity in care led him to recognise the opportunity to improve healthcare delivery, particularly in providing post-hospital care at home. 

With a background in European healthcare innovation, Martin teamed up with Dag Larsson, an experienced technology leader, to develop a solution. Initially, their approach was focused on a software-only solution that could help monitor patients remotely. However, as they worked on their concept, they realised that including connected medical devices and mobile phones would be crucial to improving the patient experience. This allowed them to extend the service further, ensuring that patients could receive care quickly and efficiently.

As the business began to grow, the founders saw the need to incorporate last-mile logistics, ensuring that patients received everything they needed without delays. Recognising the importance of building a reliable and trusted healthcare service, Doccla expanded its operations to include its own CQC-registered clinical team. This team consisted of nurses, GPs, and consultants who worked closely with the platform to provide safe and effective care at home.

Over time, Doccla evolved into one of Europe’s leading virtual care providers. The company expanded its services to offer Virtual Wards, Remote Monitoring, and Proactive Care across the UK, Ireland, and other European countries. In addition to these core services, Doccla also began supporting life sciences and pharmaceutical research by providing specialised services tailored to the needs of these industries.

In 2021, Doccla made the strategic decision to bring in external investment to accelerate its growth. Although the company had been financially sustainable from the start, this venture capital funding allowed Doccla to scale its operations more quickly, improve its product offerings, and grow its team. This period of growth allowed Doccla to increase its service offerings and enhance its technology to meet the increasing demand for virtual care.

Doccla’s services are centred around its integrated system, which includes medical devices, a patient app, a clinician dashboard, and a patient referral service. This system allows for real-time monitoring of patients, offering ongoing support and efficient device logistics. It also provides clinicians with the tools to monitor patient data remotely, ensuring timely interventions when necessary.

Doccla is one of the leading companies in the virtual care sector, providing innovative healthcare solutions that allow patients to recover in the comfort of their own homes. With over 4 million monitored patient days, the company has proven its effectiveness in improving patient outcomes. The company continues to lead the charge in virtual care and is working to expand its influence across Europe while supporting life sciences research. Doccla’s focus remains on delivering patient-centred, safe, and effective care at home, revolutionising the way healthcare is delivered in the modern age.

Doccla’s mission is to provide safe, effective, and patient-centred care at home. By combining innovative technology with a highly skilled clinical team, they aim to improve patient outcomes through remote monitoring, virtual wards, and proactive care. They focus on reducing hospital admissions and enhancing recovery by delivering healthcare in the comfort of the patient's home. Thier goal is to make healthcare more accessible, efficient, and personalised, ensuring patients receive the best possible care at every stage of their journey.

Doccla’s vision is to become a European leader in virtual care and research. They aim to transform healthcare by integrating digital health technologies to provide timely, personalised care. By focusing on patient safety and outcomes, they seek to build a healthcare system where patients can recover at home, reducing the need for hospital stays. Thier vision extends to supporting life sciences and pharmaceutical research, making a real-world impact on healthcare delivery across Europe. They aspire to be the go-to provider of virtual care solutions, improving the lives of millions of patients.

Doccla has earned notable recognition for its innovative work in virtual care. The company was named in Sifted's 2024 "Rising 100" list, ranking among the top 30 B2B SaaS companies. At the HTN Awards, Doccla won the "Most Promising Pilot" award for its heart failure management pilot program, showcasing its impact on patient care at home. Additionally, Doccla's virtual ward project was shortlisted in two categories at the Digital Transformation Awards: "Best ICT Project of the Year" and "HealthTech Innovation Award", further highlighting its leadership in digital health innovation.

Doccla offers a range of products and services that aim to revolutionise healthcare by bringing care closer to patients and reducing the need for hospital admissions. The company focuses on providing virtual care solutions that ensure patients receive the right care at the right time, from the comfort of their own homes. Here is a detailed overview of Doccla's products and services:

Virtual Care Platform: It's a virtual care platform, which integrates medical devices, mobile apps, and clinician dashboards to provide seamless care delivery. The platform is designed to monitor patients remotely, allowing clinicians to track health data and intervene when necessary. The system provides real-time monitoring, enabling healthcare professionals to respond promptly to changes in a patient's condition, reducing the need for in-person visits and hospital stays.

Medical Devices: Doccla uses a variety of connected medical devices that allow healthcare professionals to monitor patients in real-time. These devices include wearable health trackers, blood pressure monitors, glucose meters, oxygen saturation devices, and heart rate monitors. These tools are crucial for tracking vital signs and collecting health data, which is then shared with clinicians through Doccla’s platform. The integration of medical devices ensures that patients receive comprehensive care, with their health data constantly being monitored for any changes or alerts.

Patient App: The Doccla Patient App is an essential part of the company’s offering, allowing patients to manage their care remotely. Through the app, patients can receive notifications, track their health data, and communicate with healthcare professionals. The app provides a user-friendly interface, making it easy for patients to engage with their care plan. It also supports medication reminders, appointment scheduling, and follow-up consultations, ensuring that patients stay on top of their health needs and treatment plans.

Clinician Dashboard: The Clinician Dashboard is a key component of Doccla’s platform. It allows healthcare professionals, including doctors, nurses, and GPs, to monitor patient data in real-time and track their progress. The dashboard offers a comprehensive view of each patient's health, displaying vital signs, medication adherence, and other important information. This enables clinicians to make informed decisions and provide personalised care based on up-to-date data. The dashboard also allows for secure communication with patients, facilitating remote consultations and follow-up appointments.

Virtual Wards: Doccla’s Virtual Ward service allows patients to receive hospital-level care in the comfort of their homes. Virtual Wards are designed for patients who would otherwise require hospital admission but are stable enough to be treated remotely. The service integrates remote monitoring, telemedicine consultations, and ongoing care management. Patients in virtual wards have continuous access to healthcare professionals, who can monitor their condition, provide necessary interventions, and offer support throughout their recovery process. This service is particularly useful in managing chronic conditions, post-surgery recovery, and rehabilitation.

Remote Patient Monitoring (RPM): Doccla’s Remote Patient Monitoring service allows healthcare providers to continuously track a patient’s health data remotely. This service is vital for patients with chronic conditions or those recovering from surgery, as it provides ongoing care without the need for frequent hospital visits. RPM tools help in early detection of potential issues, reducing the likelihood of complications and hospital readmissions. The monitoring system collects data on various health metrics such as heart rate, blood pressure, oxygen levels, and more, allowing healthcare professionals to adjust treatment plans as needed.

Proactive Care: Doccla’s Proactive Care service focuses on preventing health issues before they become serious. This service involves regular check-ins, health assessments, and personalised care plans to help patients manage their health and avoid complications. Proactive care is especially beneficial for individuals with chronic conditions, as it helps them stay on track with their treatment and catch any potential problems early. By providing early interventions, Doccla helps to reduce the need for emergency care and hospitalisation.

Patient Support Services: In addition to medical monitoring and care, Doccla offers comprehensive patient support services. This includes personalised care plans, 24/7 access to healthcare professionals, and support with managing medications and treatments. Doccla’s care team works closely with patients to ensure they are comfortable with their treatment plan, providing education and guidance to help them manage their health more effectively. The goal of the patient support service is to empower patients, helping them feel confident and supported throughout their care journey.

Device Logistics: To ensure that patients have the necessary tools for their care, Doccla offers device logistics services. This involves the delivery, setup, and collection of medical devices used for remote monitoring. The logistics team ensures that all devices are delivered on time, correctly set up, and that patients are trained on how to use them effectively. Once the monitoring period ends, devices are collected and recycled, ensuring a sustainable and efficient process.