East Japan Railway Company operates as a passenger railway company in Japan and internationally. The company operates through Transportation, Retail & Services, Real Estate & Hotels, and Others segments. It offers passenger railway, freight, bus transportation, travel agency, warehousing, financial, telecommunication, computer-related data, casualty insurance, and dry cleaning and other agency services. The company is also involved in the operation of aerial cableway and parking lot; advertising and promotion; books and magazines publication; automobile maintenance and repair; hotel and restaurant management; civil engineering and general construction; facilities construction; and electricity supply businesses. In addition, it engages in the sale of prepaid vouchers, memberships for sport and leisure facilities, including golf and tennis clubs; and oil, gas, and car accessories; travel goods, food, beverages, liquors, medicines, cosmetics, and daily necessities. Further, the company is involved in the sale, leasing, management, and brokerage of real estate properties; manufacture of transport-related machinery and equipment, as well as precision and industrial machinery and tools; production and sale of signs and information boards; and establishment and management of recreation areas, physical fitness facilities, cultural facilities, preparatory schools and other educational facilities, and movie theaters. Additionally, it engages in the production of beverages and liquors; processing and sale of marine products; manufacture and sale of aggregates, masonry materials, concrete posts, and blocks; sale of tickets for events; and photo development activities. As of April 1, 2022, the company operated 1,677 railway stations and 7,401.7 kilometers of railway network. East Japan Railway Company was incorporated in 1987 and is headquartered in Tokyo, Japan.
JR East was incorporated on 1 April 1987 after being spun off from the government-run Japanese National Railways . The spin-off was nominally "privatization", as the company was actually a wholly owned subsidiary of the government-owned JNR Settlement Corporation for several years, and was not completely sold to the public until 2002.
Following the breakup, JR East ran the operations on former JNR lines in the Greater Tokyo Area, the T?hoku region, and surrounding areas.
The mission of JR East is to provide safe, reliable, comfortable, and pleasing rail services to the people of East Japan.
Mr. Shigeru Matsuki (GM of Sendai Branch Office & Exec. Officer)
Yoshihiro Kumamoto (Sr. Exec. Officer & Deputy Director Gen. of International Affairs Headquarters)
Mr. Kunihiko Koike (Sr. Exec. Officer & Stationmaster of Tokyo Station of Tokyo Branch Office)
Ikuju Asami (Sr. Exec. Officer)
Mr. Katsumi Ise (EVP & Representative Director)
Mr. Yoichi Kise (EVP & Representative Director)
Chiharu Watari (Exec. Director & Director Gen. of Corp. Strategies Headquarters)
JR East has been awarded numerous awards throughout its history. These include being named Japan's number one railway for customer satisfaction for 10 consecutive years, being listed in the Dow Jones Sustainability Index for 3 consecutive years, and receiving the Public-Private Partnership of the Year Award from the World Economic Forum.
