1

eGain

#8651

Rank

$175.04M

Marketcap

US United States

Country

eGain
Leadership team

Mr. Ashutosh Roy (Co-Founder, Exec. Chairman, CEO & Pres)

Mr. Gunjan Sinha (Co-Founder & Lead Independent Director)

Mr. Eric N. Smit (Chief Financial Officer)

Products/ Services
Analytics, Enterprise Software, Information Technology, Software
Number of Employees
500 - 1000
Headquarters
Sunnyvale, California, United States
Established
1997
Company Registration
SEC CIK number: 0001066194
Revenue
20M - 100M
Traded as
EGAN
Social Media
Overview
Location
Summary
eGain Corporation develops, licenses, implements, and supports customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific. It provides unified Knowledge Hub solutions to automate, augment, and orchestrate customer engagement. The company also offers subscription services that provides customers with access to its software on a cloud-based platform; and professional services, such as consulting and implementation, training, and managed services. It serves customers in various industry sectors, including the financial services, telecommunications, retail, government, healthcare, and utilities. The company was incorporated in 1997 and is headquartered in Sunnyvale, California.
History

eGain Corporation was founded as eGain Communications Corporation by Ashutosh Roy and Gunjan Sinha in late 1997. At the time, they both were part of WhoWhere?, an Internet search company they founded which was purchased by Lycos in 1998. Prior to the purchase by Lycos, Roy served as the company's CEO and chairman and Sinha served as its president.eGain filed for its initial public offering with the Securities and Exchange Commission in July 1999. At the time of filing, it employed 114 people with plans to trade on the NASDAQ. The company's stock began trading on the NASDAQ in September of that same year, going from $12 to $23 per share within its first few days of trading. eGain filed for a secondary offering of common stock in February 2013.eGain bought Inference Corporation, Novato, California in March, 2000.The company changed its name from eGain Communications Corporation to eGain Corporation in November 2012. eGain acquired Exony Limited, a multichannel analytics and contact center management company, in August 2014.

Mission
Help businesses with their digital customer engagement efforts
Vision
eGain's vision is to create a world where customer engagement feels human, yet scales like a machine.
Key Team

Mr. Promod Narang (Sr. VP of Products & Engineering)

Mr. Sam Hahn (VP of Technology)

Mr. Anand Subramaniam (Sr. VP of Marketing)

Mr. Todd Woodstra (Sr. VP of Global Sales)

Mr. Ian Jones (Head of Global Strategic Solutions)

Mr. Stanley F. Pierson J.D. (Sec.)

Mr. Wiebe Vink (Partner Director)

Recognition and Awards
eGain was awarded the Gold Stevie Award for Sales & Customer Service in 2020, Top Rated Software from TrustRadius in 2020, and the CRM Magazine Market Leader Award in 2019.
References

Dive deeper into fresh insights across Business, Industry Leaders and Influencers, Organizations, Education, and Investors for a comprehensive view.

eGain
Leadership team

Mr. Ashutosh Roy (Co-Founder, Exec. Chairman, CEO & Pres)

Mr. Gunjan Sinha (Co-Founder & Lead Independent Director)

Mr. Eric N. Smit (Chief Financial Officer)

Products/ Services
Analytics, Enterprise Software, Information Technology, Software
Number of Employees
500 - 1000
Headquarters
Sunnyvale, California, United States
Established
1997
Company Registration
SEC CIK number: 0001066194
Revenue
20M - 100M
Traded as
EGAN
Social Media