Emirates NBD

A Dubai's government-owned bank and is one of the largest banking groups in the Middle East in terms of assets.

Categories

Financial and Banking  
Summary

Emirates NBD is a prominent banking group headquartered in Dubai, United Arab Emirates. It is one of the largest and most influential banking institutions in the Middle East, providing a wide range of financial services to individuals, businesses, and corporations.

The bank was formed in 2007 as a result of the merger between Emirates Bank International (EBI) and National Bank of Dubai (NBD). It has since grown to become a leading player in the regional banking sector, known for its strong financial performance, extensive network, and customer-centric approach.

Emirates NBD offers a comprehensive suite of banking products and services, including retail banking, corporate banking, private banking, investment banking, asset management, and treasury services. Its retail banking division caters to the diverse needs of individuals, providing services such as savings and current accounts, loans, credit cards, mortgages, and wealth management solutions.

In addition to its domestic operations, Emirates NBD has a significant international presence. It has established a network of branches and representative offices in several countries, including India, Singapore, the United Kingdom, Saudi Arabia, Egypt, and Turkey, among others. This global footprint allows the bank to serve its customers' needs beyond the UAE borders.

Emirates NBD is recognized for its commitment to technological innovation and digital transformation. It has invested heavily in digital banking platforms, enabling customers to access and manage their accounts conveniently through online and mobile channels. The bank also emphasizes the use of advanced technologies, such as artificial intelligence and data analytics, to enhance customer experience, streamline processes, and improve operational efficiency.

With a strong focus on corporate social responsibility, Emirates NBD actively engages in various community development initiatives, supporting education, healthcare, environmental sustainability, and cultural programs. The bank has received numerous accolades and awards for its corporate governance practices, customer service, and overall performance.


History

Emirates NBD is a prominent banking group headquartered in Dubai, United Arab Emirates. It is one of the largest and most influential banking institutions in the Middle East, providing a wide range of financial services to individuals, businesses, and corporations.

The bank was formed in 2007 as a result of the merger between Emirates Bank International (EBI) and National Bank of Dubai (NBD). It has since grown to become a leading player in the regional banking sector, known for its strong financial performance, extensive network, and customer-centric approach.

Emirates NBD offers a comprehensive suite of banking products and services, including retail banking, corporate banking, private banking, investment banking, asset management, and treasury services. Its retail banking division caters to the diverse needs of individuals, providing services such as savings and current accounts, loans, credit cards, mortgages, and wealth management solutions.

In addition to its domestic operations, Emirates NBD has a significant international presence. It has established a network of branches and representative offices in several countries, including India, Singapore, the United Kingdom, Saudi Arabia, Egypt, and Turkey, among others. This global footprint allows the bank to serve its customers' needs beyond the UAE borders.

Emirates NBD is recognized for its commitment to technological innovation and digital transformation. It has invested heavily in digital banking platforms, enabling customers to access and manage their accounts conveniently through online and mobile channels. The bank also emphasizes the use of advanced technologies, such as artificial intelligence and data analytics, to enhance customer experience, streamline processes, and improve operational efficiency.

With a strong focus on corporate social responsibility, Emirates NBD actively engages in various community development initiatives, supporting education, healthcare, environmental sustainability, and cultural programs. The bank has received numerous accolades and awards for its corporate governance practices, customer service, and overall performance.


Mission

The mission of Emirates NBD is to be a trusted financial partner that creates value for its customers, shareholders, employees, and the communities it serves. The bank aims to achieve this mission through the following key principles:

Customer Focus: Emirates NBD is dedicated to understanding and meeting the evolving needs of its customers. By delivering excellent products, services, and experiences, the bank aims to build long-lasting relationships and become a preferred banking partner.

Innovation and Technology: Emirates NBD believes in harnessing the power of innovation and technology to enhance customer experiences and drive operational efficiency. The bank continuously seeks innovative solutions, invests in advanced technologies, and fosters a culture of creativity and entrepreneurship.

Sustainability and Social Responsibility: Emirates NBD is committed to conducting its business in a responsible and sustainable manner. The bank integrates environmental, social, and governance (ESG) considerations into its operations, strives to minimize its environmental impact, supports community development initiatives, and promotes financial literacy and inclusion.

Employee Empowerment: Emirates NBD recognizes that its employees are its most valuable asset. The bank is dedicated to creating a work environment that fosters diversity, inclusion, continuous learning, and professional growth. By empowering its employees, the bank aims to foster a culture of excellence and innovation.

Financial Performance: Emirates NBD aims to deliver sustainable financial performance, generate value for its shareholders, and maintain a strong capital position. The bank is committed to sound risk management practices and adheres to the highest standards of corporate governance and transparency.


Vision

Emirates NBD's vision is to be the most valued financial services provider in the region, recognized for its excellence, innovation, and customer-centric approach. The bank envisions itself as a trusted partner, delivering exceptional value to its customers, shareholders, employees, and the broader community.

Emirates NBD's vision encompasses several key elements:

Customer Excellence: The bank aims to be renowned for its customer-centricity, striving to understand and meet the unique needs of its diverse customer base. By providing outstanding products, services, and experiences, Emirates NBD seeks to establish long-lasting relationships and exceed customer expectations.

Innovation and Technology Leadership: Emirates NBD aspires to be at the forefront of innovation and technological advancements in the banking industry. By harnessing the power of emerging technologies, the bank aims to develop innovative solutions, enhance operational efficiency, and deliver cutting-edge digital banking experiences to its customers.

Sustainable Banking: Emirates NBD is committed to conducting its business in a sustainable and socially responsible manner. The bank envisions itself as a leader in environmental, social, and governance (ESG) practices, integrating sustainability considerations into its operations, minimizing its environmental impact, and actively contributing to the betterment of the communities it serves.


Key Team

Hesham Abdulla Al Qassim (Vice Chairman and Managing Director)

Shayne Nelson (Group CEO)

Suvo Sarkar (Senior Executive Vice President and Group Head of Retail Banking and Wealth Management)

Abdulla Qassem (Group Chief Operating Officer)

Surya Subramanian (Group Chief Financial Officer)


Products and Services

Emirates NBD provides a wide range of financial products and services designed to meet the needs of individuals, businesses, and corporations. Some of the key offerings include:

Retail Banking: Emirates NBD offers various retail banking services such as savings and current accounts, personal loans, credit cards, mortgages, and insurance products. It also provides wealth management and investment solutions, including mutual funds and portfolio management services.

Corporate Banking: The bank caters to the banking requirements of businesses and corporations, offering tailored solutions such as corporate lending, trade finance, cash management, treasury services, and foreign exchange solutions. Emirates NBD aims to support the growth and expansion of businesses by providing comprehensive financial solutions.

Private Banking: Emirates NBD offers personalized banking and wealth management services for high-net-worth individuals and families. Private banking clients receive dedicated relationship managers, investment advisory services, and access to exclusive products and opportunities to help preserve and grow their wealth.

Investment Banking: Emirates NBD provides investment banking services to facilitate corporate finance transactions, including mergers and acquisitions, equity and debt capital markets, and advisory services. The bank leverages its expertise and global network to support clients in achieving their strategic objectives.

International Banking: Emirates NBD has a significant international presence and offers a range of services to support customers with global banking needs. These include international trade finance, correspondent banking, treasury services, and cross-border cash management solutions.

Digital Banking: Emirates NBD is committed to digital transformation and offers a comprehensive suite of digital banking services. These include online and mobile banking platforms, allowing customers to conveniently access and manage their accounts, make payments, transfer funds, and conduct a range of banking transactions.


References
Emirates NBD
Leadership team

Ahmed bin Saeed Al Maktoum (Chairman )

Industries

Financial and Banking

Products/ Services
Investment banking, Commercial banking, Retail banking, Private banking, Mortgages, Credit cards
Number of Employees
1,000 - 20,000
Headquarters
, Dubai Healthcare City, The Executive Office, Building #16, Level 3 P.O. Box 6564, Dubai, UAE
Established
1963
Net Income
1B - 20B
Social Media

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Mon Feb 26 2024
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