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Falabella

#1842

Rank

$8.8B

Marketcap

CL Chile

Country

Falabella
Leadership team

Mr. Gaston Bottazzini (Chief Exec. Officer)

Mr. Alejandro Gonzalez Dale (Chief Financial Officer)

Mr. Ashish Grover (Chief Information Officer)

Products/ Services
E-Commerce, Lifestyle, Supply Chain Management
Number of Employees
Above 50,000
Headquarters
Santiago, Region Metropolitana, Chile
Established
1989
Net Income
1B - 20B
Revenue
Above - 1B
Traded as
FALABELLA.SN
Social Media
Overview
Location
Summary
Falabella S.A. engages in the physical and online retail trade business in Chile, Peru, Colombia, Argentina, Brazil, Uruguay, and Mexico. The company operates department stores that offer fashion, decoration, and electronics through 111 stores; home improvement stores that provide a range of solutions for home construction, decoration, and maintenance through 254 stores; and hypermarkets, supermarkets, and other convenience price formats with 146 stores. It also provides financial services, including credit cards, banking, insurance, and insurance brokerage services; and develops, operates, and manages shopping centers in Chile, Peru, and Colombia. The company was founded in 1889 and is based in Santiago, Chile.
History

The company was founded by Salvatore Falabella, an Italian Chilean immigrant, in 1889. In its original form it was a Tailor's shop, but today has become the largest retailer in South America. The expansion of the company began in the 1960s, with the first store outside Santiago opened in Concepción. In 1980 Falabella created CMR, a credit card with 5.5 million customers.

In the 1990s it began a process of internationalization and expanded its operations to Argentina, Peru and Colombia. Some of the celebrities who have appeared in its ads are Cecilia Bolocco, Valeria Mazza, Juanes, Kate Moss, Gisele Bündchen and Ricky Martin On May 17, 2007, Falabella agreed to merge with D & S to form the largest retail company in Chile, but a ruling of the Court of Defense of Free Competition on January 31, 2008, rejected the operation. Giving as fundamental arguments that the merge would produce a huge change in the market structure, creating a company that would be the dominant player in integrated retail and all its segments and a substantial and lasting decrease in the conditions of competition of the market that would be detrimental of consumers. The same year, Falabella acquired 60% of the largest hardware store in Chile, Imperial.

In 2012, Subtel accepts the request made by Falabella to become a Mobile Virtual Operator inaugurating the service during the first quarter of 2012. In the second quarter of the same year, the chain opened another store in Bogotá, in the Titán Plaza Shopping Center.

In August 2018, it acquires 100% of the Linio Marketplace, in order to accelerate its omnichannel and electronic commerce strategy.

In January 2019, the closing of Linio Ecuador and Panama was announced with the aim of focusing efforts in countries where it has strategic capabilities to improve the value proposition of its market platform.

During 2020, due to the pandemic, Falabella has been constantly supporting the community. The program "Programa Haciendo Escuela", in which since 1969 has been contributing comprehensively to the students and families of the schools it sponsors. In April of that year was adapted and “Haciendo Escuela en tu casa” was born, available to all children in Chile with educational content from the Mineduc and also with didactic and recreative material.

In that same month, Falabella Retail, together with Linio and Sodimac, made their websites available to microentrepreneurs affected by the Covid - 19 crisis. The new sellers, were not charged sales commission for 3 months. In addition, they have received training to develop skills in the world of e-commerce.

Falabella Retail joined the “Fundación Artesanías de Chile” campaign “United by artisans”. This meant that the foundation was added as a seller, making visible the textile work, wood carving, basketry, pottery and goldsmithing of 2,300 artisans who make up the foundation.

Another example was the launch of Arte Falabella, which aims to democratize art and bring it closer to everyone. In October 2020 Espacio Fotografía was launched, with more than 300 commercially unpublished works by 39 emerging and established artists from Chile. The project was developed together with the Antenna Foundation, the Latin American Art curator, Matías Allende, and the advice of Paz Errázuriz, renowned Chilean photographer and 2017 National Art Award.

Mission
Exceed our customers’ expectations at all times, providing them with quality products and services in a pleasant environment and with a culture of respect and sustainable development.
Vision
To be the leader in innovation, technology and experience that contribute to the improvement of life in Latin America.
Key Team

Juan-Luis Carrasco (Head of Investor Relations)

Mr. Gonzalo Smith Ferrer (Legal Affairs & Governance Mang.)

Mr. Pablo Ardanaz (Chief People Officer)

Mr. Alejandro Arze Safian (Chief Exec. Officer of Home Improvement)

Ms. Andrea Gonzalez Bayon (Chief Strategy & Sustainability Officer)

Mr. Johann Ramberg Arnillas (Chief Exec. Officer of Supermarkets Division)

Mr. Ricardo Hepp de Los Ríos (Chief Exec. Officer of Falabella Inmobiliario)

Recognition and Awards
Falabella has won numerous awards over the years, including Latin America Retailer of the Year in 2016 and Chile’s Most Valuable Brand in 2019.
References
Falabella
Leadership team

Mr. Gaston Bottazzini (Chief Exec. Officer)

Mr. Alejandro Gonzalez Dale (Chief Financial Officer)

Mr. Ashish Grover (Chief Information Officer)

Products/ Services
E-Commerce, Lifestyle, Supply Chain Management
Number of Employees
Above 50,000
Headquarters
Santiago, Region Metropolitana, Chile
Established
1989
Net Income
1B - 20B
Revenue
Above - 1B
Traded as
FALABELLA.SN
Social Media