ING

ING Groep N.V., a financial institution, provides various banking products and services in the Netherlands, Belgium, Germany, Poland, the Rest of Europe, North America, Latin America, Asia, and Australia. It operates in six segments: Retail Netherlands, Retail Belgium, Retail Germany, Retail Other, Wholesale Banking, and Corporate Line Banking. 

The company accepts various deposits, such as current and savings accounts; and offers business lending products, as well as consumer lending products, such as residential mortgage loans, term loans, and revolver and personal loans. It also provides debt capital market, working capital, export finance, daily banking, treasury and risk, and corporate finance solutions; and specialized lending, equity market, finance, payments and cash management, and trade services and solutions, as well as savings, investment, insurance, mortgage, and digital banking services. 

The company serves customers, corporate clients, and financial institutions, including small and medium-sized, and mid-corporates. ING Groep N.V. was founded in 1762 and is headquartered in Amsterdam, Netherlands.

ING Group traces its roots to two major insurance companies in the Netherlands and the banking services of the Dutch government. In 1991 the insurance branch of Nationale-Nederlanden and the banking branch of "NMB Postbank Groep" merged. NMB stands for "Nederlandsche Middenstands Bank".

In 1845, the fire insurance company Assurantie Maatschappij tegen Brandschade de Nederlanden van was founded. It grew to be the leading Dutch insurance company with branches outside the Netherlands. It later changed its name to "De Nederlanden van 1845". Two decades later, in 1863, the life insurance company Nationale Levensverzekerings Bank was founded in Rotterdam. These two insurance companies made multiple acquisitions, and in 1963 merged to form the Nationale-Nederlanden insurance company. Nationale-Nederlanden expanded significantly during the 1970s and 1980s.

In 1881, the Dutch government created the Rijkspostspaarbank, a postal savings system to encourage workers to start saving. Four decades later they added the Postcheque and Girodienst services allowing working families to make payments via post offices. Separately in 1927, the Dutch government initiated a re-organization of Dutch banks which resulted in the creation of the Nederlandsche Middenstands Bank. NMB's focus was retail banking in the Netherlands and abroad.

In 1986, post office banking services were privatized as Postbank N.V. and three years later it would merge with NMB bank to form NMB Postbank Groep. In 1991, the banking business of NMB Postbank Groep and the insurance business of Nationale-Nederlanden were merged to create ING Group.

ING Group expanded its international business through several acquisitions through the 1990s including Belgian bank Banque Bruxelles Lambert in 1998, US-based insurance company Equitable of Iowa and the commercial bank Furman Selz. It also acquired Frankfurt-based BHF-Bank in 1999, although disposed of this later. It increased its Latin American and Asia Pacific insurance businesses with the acquisition of ReliaStar and Aetna's Financial Services unit. It also acquired the Polish Bank ?l?ski and Mexican insurance company Seguros Comercial América.

The 1995 purchase of Barings Bank after its dramatic failure led to a boost in the company's investment banking business. Expanding its retail banking business overseas, ING used the direct banking business model it had developed with NMB Postbank to launch direct banking in other countries. The first of these was set up in Canada in 1997 and was soon followed in several other countries including the US, UK, Germany, Spain, Italy, France and Australia.

In 2008, as part of the late-2000s financial crisis ING Group, together with many other major banks in the Netherlands, took a capital injection from the Dutch Government. This support increased ING's capital ratio above eight percent, however as a condition of Dutch state aid, the EU demanded a number of changes to the company structure. This resulted in the sale of a number of businesses around the world, which included insurance businesses in Latin America, Asia, Canada, Australia and New Zealand and ING Direct units in the US, Canada and the UK. This included the sale of the ING Direct US operations to Capital One, ING Direct Canada to Scotiabank and the ING Direct UK operations to Barclays bank in 2012. The spun-off insurance businesses in North America were renamed Voya Financial in 2014.

The mission of ING Group is to empower people to stay a step ahead in life and in business by providing innovative financial products and services that are simple, transparent, and easy to use.

To achieve this mission, ING Group focuses on four key values: empowerment, responsibility, simplicity, and innovation. These values guide the company's actions and decisions in all areas of its operations.

ING Group's vision is to be a leading digital bank that puts the customer at the center of everything it does. The company aims to achieve this vision by delivering innovative, personalized financial solutions that meet the evolving needs of its customers and by providing a superior customer experience that is easy, seamless, and accessible through any channel.

To achieve this vision, ING Group focuses on several key areas:

Digital transformation: ING Group is committed to leveraging technology to transform the banking industry and create a more efficient, streamlined, and customer-centric experience. This includes investing in new digital capabilities such as mobile banking, artificial intelligence, and blockchain technology.

Customer-centricity: ING Group puts the customer at the center of everything it does, with a focus on delivering personalized products and services that meet the unique needs of each customer.

Sustainability: ING Group is committed to being a responsible and sustainable company, with a focus on reducing its environmental impact and contributing to the well-being of society as a whole.

Employee engagement: ING Group recognizes that its employees are its greatest asset, and the company is committed to creating a supportive and engaging work environment that fosters creativity, collaboration, and innovation.

Retail banking: ING offers a range of banking products and services to individual customers, including savings accounts, checking accounts, credit cards, personal loans, mortgages, and insurance.

Wholesale banking: ING provides a range of banking services to large corporate clients, including financing, cash management, foreign exchange, and capital market services.

Investment banking: ING offers investment banking services such as equity and debt capital markets, mergers and acquisitions, and advisory services.

Asset management: ING manages a range of investment funds, including mutual funds, exchange-traded funds (ETFs), and institutional funds.

Insurance: ING offers a range of insurance products, including life insurance, health insurance, and property and casualty insurance.

Wealth management: ING provides wealth management services, including financial planning, retirement planning, and investment advice.

Mobile banking: ING offers a mobile banking app that allows customers to check their balances, transfer money, pay bills, and manage their accounts.

Online banking: ING offers online banking services that allow customers to manage their accounts, pay bills, and transfer money from anywhere in the world.