Kyndryl

Kyndryl Holdings, Inc., is a global technology services company and leading provider of IT infrastructure services. Offering a wide range of solutions, Kyndryl specializes in delivering cutting-edge services and support to organizations worldwide. The company operates in various industries, including finance, telecommunications, retail, automotive, and transportation.

With a comprehensive portfolio, Kyndryl provides a diverse range of services to meet the evolving needs of its clients. These services include cloud services, which enable organizations to leverage the power of the cloud for increased scalability, flexibility, and efficiency. Additionally, Kyndryl offers core enterprise and cloud services, ensuring the smooth operation and management of essential IT infrastructure.

Kyndryl's application, data, and artificial intelligence services enable organizations to harness the potential of advanced technologies to drive innovation and gain a competitive edge. The company's digital workplace services focus on enhancing productivity and collaboration, creating seamless digital experiences for employees.

Recognizing the importance of security and resilience in today's digital landscape, Kyndryl provides robust security and resiliency services to safeguard critical data and systems. Their network services and edge services ensure reliable connectivity and optimal performance in an increasingly interconnected world.

Founded in 2020, Kyndryl is headquartered in New York, New York. The company's commitment to technological excellence and customer-centric solutions has established it as a trusted partner for organizations seeking to leverage advanced technology and drive digital transformation.

Kyndryl has a history deeply rooted in its origins as a significant portion of IBM Global Technology Services. As of the end of 2020, the company boasted an impressive customer portfolio, serving nearly 4,400 clients, including 75% of the Fortune 100 companies.

Initially referred to as NewCo, the company adopted the name Kyndryl in April 2021. The name "Kyndryl" was chosen to reflect the concepts of "kinship" and "tendril," representing the company's commitment to fostering strong connections with its clients and the growth potential of its services.

On November 4, 2021, Kyndryl successfully completed its separation from IBM, marking the beginning of its journey as an independent entity. It commenced trading on the New York Stock Exchange under the ticker symbol KD. Leading the company as Chairman and CEO is Martin Schroeter, who previously served as IBM's Chief Financial Officer from 2014 to the end of 2017 and as President of Global Services from 2017 to 2020.

Operating on a global scale, Kyndryl has a presence in 63 countries and manages an extensive network of over 400 data centres, underscoring its capacity to deliver comprehensive IT infrastructure services.

To accelerate digital transformation efforts, Kyndryl entered into a strategic partnership with Microsoft. This collaboration positions Microsoft as Kyndryl's Premier Global Alliance Partner, enabling them to jointly drive hybrid cloud adoption, modernize business applications and processes, support workloads, and facilitate modern work experiences.

In a move to enhance its financial reporting, Kyndryl announced a change in its measures of geographic segment performance to Revenue and Adjusted EBITDA on January 31, 2022.

Recognizing the increasing importance of data-driven and sustainable practices, Kyndryl established a strategic partnership with Google Cloud. This partnership focuses on delivering digital transformation projects and empowering enterprise customers to leverage data and analytics, artificial intelligence, and infrastructure modernization capabilities.

On February 23, 2023, Kyndryl further strengthened its position by entering into an extended 5-year agreement with Delta Air Lines. This partnership aims to enhance Delta's IT resiliency and scalability, underscoring Kyndryl's ability to provide robust and reliable services to support critical business operations.

With its rich history and strong partnerships, Kyndryl continues to evolve as a prominent global technology services company, empowering organizations worldwide with comprehensive IT infrastructure solutions.

Kyndryl's mission is to deliver the most reliable and innovative enterprise systems to its customers. The company is dedicated to providing cutting-edge technology solutions and services that empower organizations to achieve their business goals and drive digital transformation.

To fulfil this mission, Kyndryl focuses on several key principles:

Reliability: Kyndryl places a strong emphasis on ensuring the reliability of its enterprise systems. By leveraging its expertise and experience, the company aims to deliver solutions that offer consistent performance, availability, and security, enabling organizations to operate without disruption.

Innovation: Kyndryl is committed to staying at the forefront of technological advancements and industry trends. By embracing innovation, the company strives to develop and deliver state-of-the-art enterprise systems that help its customers stay ahead in their respective markets.

Customer-Centric Approach: Kyndryl places great importance on understanding and addressing the unique needs and challenges of its customers. By taking a customer-centric approach, the company aims to provide tailored solutions that align with the specific requirements and objectives of each organization.

Business Enablement: Kyndryl recognizes that technology should serve as an enabler for business growth and success. The company's mission is to empower its customers by providing them with enterprise systems that optimize operations, enhance efficiency, and unlock new opportunities for innovation and expansion.

Partnership and Collaboration: Kyndryl believes in building strong partnerships and fostering collaborative relationships with its customers. By working closely together, the company aims to understand the evolving needs of its customers, co-create solutions, and continuously improve its offerings to deliver maximum value.

Kyndryl's vision is centred around building the most reliable, resilient, and extensible enterprise systems in the market. The company aspires to create solutions that not only meet the current needs of organizations but also anticipate and adapt to future requirements. With a strong focus on innovation, Kyndryl aims to continuously extend and enhance its systems to deliver cutting-edge technology solutions.

Key elements of Kyndryl's vision include:

Reliability: Kyndryl strives to develop enterprise systems that customers can depend on. By emphasizing reliability, the company aims to provide solutions that consistently perform at the highest levels, ensuring uninterrupted operations and optimal productivity for its customers.

Resilience: Kyndryl recognizes the importance of building systems that can withstand challenges and disruptions. The company aims to create resilient solutions that can recover quickly from failures, adapt to changing conditions, and maintain business continuity even in the face of unforeseen events.

Extensibility: Kyndryl believes in the importance of scalability and adaptability in enterprise systems. The company envisions solutions that can seamlessly accommodate growth, evolving business needs, and emerging technologies. By building extensible systems, Kyndryl aims to provide customers with the flexibility to scale their operations and embrace new opportunities.

Innovation: Kyndryl is committed to driving innovation in its enterprise systems. The company envisions pushing the boundaries of technology to introduce new and exciting capabilities to its customers. By staying at the forefront of technological advancements, Kyndryl aims to deliver solutions that enable organizations to stay competitive and drive digital transformation.

Future-focused: Kyndryl's vision extends beyond the present, as the company strives to anticipate and shape the future of enterprise systems. By continuously exploring emerging trends and technologies, Kyndryl aims to proactively develop and extend its systems to address the evolving needs of its customers and stay ahead in the rapidly changing business landscape.

Kyndryl offers a comprehensive range of products and services focused on designing, building, managing, and modernizing enterprise IT infrastructure systems. The company operates across six globally managed service areas, each catering to specific needs and requirements:

Cloud: Kyndryl provides cloud services to enable organizations to leverage the scalability, flexibility, and efficiency of cloud computing. This includes assisting with cloud migration, implementing cloud infrastructure, and optimizing cloud environments.

Applications, Data, and AI: Kyndryl specializes in delivering solutions related to applications, data management, and artificial intelligence. This encompasses services such as application development and maintenance, data analytics, data management, and leveraging AI technologies for enhanced business insights.

Core Enterprise and zCloud: Kyndryl focuses on managing and maintaining core enterprise systems and zCloud environments. This includes supporting mission-critical applications, optimizing infrastructure performance, and ensuring high availability and reliability.

Digital Workplace: Kyndryl's digital workplace services aim to enhance productivity and collaboration for organizations. This includes implementing and managing communication and collaboration tools, virtual desktop infrastructure, and digital workspace solutions to enable seamless remote work experiences.

Network and Edge Computing: Kyndryl offers network services and edge computing solutions to ensure reliable and secure connectivity. This involves managing and optimizing networks, implementing edge computing infrastructure, and enabling efficient data transmission between various endpoints.

Security and Resiliency: Kyndryl places a strong emphasis on security and resiliency services to protect critical systems and data. This includes implementing robust cybersecurity measures, managing security operations, ensuring business continuity, and providing disaster recovery solutions.

In addition to these service areas, Kyndryl has a customer advisory practice that combines managed services, advisory services, and implementation. This practice focuses on understanding clients' specific needs, offering strategic guidance, and assisting with the implementation of customized solutions to drive business outcomes.