La-Z-Boy Incorporated manufactures, markets, imports, exports, distributes, and retails upholstery furniture products, accessories, and casegoods furniture products in the United States, Canada, and internationally. It operates through Wholesale, Retail, Corporate and Other segments. The Wholesale segment manufactures and imports upholstered furniture, such as recliners and motion furniture, sofas, loveseats, chairs, sectionals, modulars, ottomans, and sleeper sofas; and imports, distributes, and retails casegoods (wood) furniture, including occasional pieces, bedroom sets, dining room sets, and entertainment centers. This segment sells its products directly to La-Z-Boy Furniture Galleries stores, operators of La-Z-Boy Comfort Studio locations, England Custom Comfort Center locations, dealers, and other independent retailers. The company's Retail segment sells upholstered furniture, casegoods, and other accessories to the end consumer through its retail network. This segment operates a network of 161 company-owned La-Z-Boy Furniture Galleries stores. La-Z-Boy Incorporated also produces reclining chairs; and manufactures and distributes residential furniture. Its Corporate and Other segment sells the products through its website. The company was formerly known as La-Z-Boy Chair Company and changed its name to La-Z-Boy Incorporated in 1996. La-Z-Boy Incorporated was founded in 1927 and is based in Monroe, Michigan.


Early history

In 1927, cousins Edward M. Knabusch and Edwin J. Shoemaker partnered and invested in the furniture business in the town of Monroe, Michigan. They set out to design a chair for what they called "nature’s way of relaxing." Using orange crates to mock-up and refine their idea, they invented a wood-slat porch chair with a reclining mechanism. Knabusch and Shoemaker then upholstered their innovation and marketed it as a year-round chair. The chair was a success; they held a contest to name it—La-Z-Boy was the winner.In 1969, after years primarily as a manufacturer of recliners, La-Z-Boy started designing other products including reclining sofas, sleep sofas and modular groups. 1981 sales were $150 million. In 1983, La-Z-Boy introduced its first line of stationary sofas and occasional chairs, later offering a full line of home furnishings.

The LADD Furniture deal, decline, and recovery

Richard R. Allen, Don A. Hunziker and William O. Fenn borrowed $70 million to buy Lea, American Drew and Daystrom from Sperry & Hutchinson in 1981. LADD, whose name came from the three companies, began trading publicly in 1982. LADD was the third-largest American maker of furniture for homes, with over $600 million in sales, when it bought six Maytag businesses in 1990. LADD Industries moved from High Point, North Carolina to Grandover in Greensboro, North Carolina in November 1997, becoming the first company to locate its headquarters there. At the time it was the fifth-largest American furniture maker, with $500 million in sales, and the brands American Drew, American of Martinsville, Barclay, Clayton Marcus, Lea, Pennsylvania House and Pilliod. In September 1999, La-Z-Boy, at the time the largest American upholstered furniture manufacturer, bought LADD, the seventh-largest American furniture maker, for $197.8 million in stock and $101.5 million in assumed debt. Saul Cutler of BDO Seidman said the deal "sets up La-Z-Boy as an industry behemoth." The deal, approved in January 2000, gave La-Z-Boy $2 billion in sales and made it one of the country's two largest furniture makers, Furniture Brands International being the other.

On July 23, 2001, La-Z-Boy announced the LADD name would cease to exist. John J. Case, president of La-Z-Boy Residential, moved to head the new La-Z-Boy upholstery group, which included Bauhaus, Centurion, Clayton Marcus, England, HickoryMark, La-Z-Boy, Sam Moore and La-Z-Boy Contract Furniture. Don L. Mitchell, who headed the LADD casegoods group, would take the same job at the La-Z-Boy casegoods group, including Alexvale, American Drew, Hammary, Kincaid, Lea, Pennsylvania House, Pilliod and American of Martinsville.Competition from China hurt many American furniture makers, and particularly La-Z-Boy's strategy of buying LADD to improve its casegoods position. In 2005, La-Z-Boy chairman Pat Norton called the LADD deal "the biggest mistake that I have ever made in the furniture industry." Pilliod was the first LADD division sold, to Michels & Co. in December 2001. Barclay was closed. American of Martinsville was sold to Hancock Park Associates in November 2006. Sixteen of the former LADD plants had been sold or closed. On September 6, 2007, La-Z-Boy announced the sale of Pennsylvania House to Universal Furniture. Later that month came the sale of Clayton Marcus to Sun Capital affiliate Lexington-Rowe, leaving only American Drew and Lea among the LADD divisions. Also sold was the Sam Moore division, in February 2007 to Hooker Furniture. La-Z-Boy was still number three, with $1.5 billion in shipments.In November 2006, High Point offered $600,000 to the La-Z-Boy division that was formerly LADD to move its headquarters back.Late in 2006, La-Z-Boy had 7000 employees, down from 13,000 six years earlier. The company began working on its image, telling consumers the company offered more than recliners. The company reduced its warehouses from twelve to five and announced plans to add 50 New Generation stores to the 334 the company already had; half of those used the new format already.Late in 2014, La-Z-Boy announced the closing of Lea after an unsuccessful attempt to find someone to buy the company. The High Point office would continue operations for American Drew, Hammary, and Kincaid.

We believe everyone should “Live life comfortably.” and it is our mission to help you do just that. Our furniture is made with the highest quality materials to provide you with years of comfort.

Our vision is to be the go-to, trusted resource for people everywhere looking to create a space that reflects their sense of style and brings them unsurpassed comfort and quality.

Key Team

Mr. Otis S. Sawyer (Sr. VP & Pres of La-Z-Boy Portfolio Brands)

Ms. Jennifer Lynn McCurry (VP, Corp. Controller & Chief Accounting Officer)

Ms. Carol Y. Lee (VP & Chief Information Officer)

Ms. Kathy Liebmann (Director of Investor Relations & Corp. Communications)

Ms. Katherine E. Vanderjagt (VP & Chief HR Officer)

Mr. Bob Ireland (Head of Strategic Initiatives)

Mr. Terrence J. Linz (Pres of Retail Division)

Recognition and Awards
La-Z-Boy has won numerous awards, such as the North American Home Furnishings Association Design Excellence Award, Consumer Digest Best Buy award, and the National Society of Home Furnishers Industry Impact Award.

Leadership team

Ms. Melinda D. Whittington (Pres, CEO & Director)

Mr. Robert Gerard Lucian (Sr. VP & CFO)

Ms. Raphael Z. Richmond (VP, Chief Compliance Officer, Chief legal Officer & Gen. Counsel)

Products/ Services
Furniture, Manufacturing
Number of Employees
1,000 - 20,000
Monroe, Michigan, United States
Company Registration
SEC CIK number: 0000057131
Net Income
100M - 500M
Above - 1B
Traded as
Social Media
Sat Feb 24 2024

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