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NRC Health

#7636

Rank

$362.75M

Marketcap

US United States

Country

NRC Health
Leadership team

Mr. Michael D. Hays (Founder, CEO, Pres & Director)

Mr. Kevin R. Karas CPA, CPA (Sr. VP of Fin., CFO, Treasurer & Sec.)

Ms. Jona S. Raasch (Chief Operating Officer)

Products/ Services
Analytics, Health Care, Medical
Number of Employees
500 - 1000
Headquarters
Lincoln, Nebraska, United States
Established
1981
Company Registration
SEC CIK number: 0000070487
Net Income
20M - 100M
Revenue
100M - 500M
Traded as
NRC
Social Media
Overview
Location
Summary
National Research Corporation provides analytics and insights that facilitate measurement and enhancement of the patient and employee experience in the United States and Canada. Its portfolio of subscription-based solutions provides actionable information and analysis to healthcare organizations across a range of mission-critical, constituent-related elements, including patient experience, service recovery, care transitions, health risk assessments, employee engagement, reputation management, and brand loyalty. The company also offers market insights solutions that allow the tracking of awareness, perception, and consistency of healthcare brands; assessment of competitive differentiators; and enhanced segmentation tools to evaluate needs, wants, and behaviors of communities through real-time competitive assessments and enhanced segmentation tools. In addition, it provides experience solutions, such as patient and resident experience, workforce engagement, health risk assessments, transitions, and improvement tools. Further, the company offers health risk assessment solutions that enable clients to segment populations and manage care for those who are most at risk, engage individuals, enhance preventative care, and manage wellness programs; and transitions solutions, which enable organizations to identify and manage high-risk patients to reduce readmissions, enhance patient satisfaction and support safe care transitions. Additionally, it provides transparency solutions that allow healthcare organizations to share picture of their organization and ensure content informs in consumer decision-making; and governance solutions for not-for-profit hospital and health system boards of directors, executives, and physician leadership. The company serves integrated health systems, post-acute providers, and payer organizations. National Research Corporation was founded in 1981 and is headquartered in Lincoln, Nebraska.
History

1981 - National Research Corporation was established.

1994 - Picker Institute was established and began to develop the Qualisys technology in the next year.

1998 - The company completed the acquisition of Healthcare Research Systems, Inc. for its patient experience surveys.

2001 - The company announced the purchase of Picker Institute's healthcare survey business, for new growth market.

2003 -The company completed the acquisition of Smaller World Communications in Canada.

2005 -The company completed the acquisition of Geriatric Health Systems LLC, indicating the beginning of the company’s Health Risk Assessments solutions.

2006 -The company completed the acquisition of TGI Group LLC to establish The Governance Institute.

2009 - The company completed the acquisition of My InnerView, famous for its long term care quality measurement and satisfaction surveys.

2010 - The company completed the acquisition of OCS HomeCare, famous for its home health and hospice clinical and outcomes analytics.

2014 - National Research Corporation completed the acquisition of Digital Assent, the first software company to publish star ratings from patient experience surveys.

2016 - National Research Corporation rebrands to NRC Health.

2020 - On Feb. 11th NRC Health suffered a cyber-attack which caused a company wide shutdown of operations.

Mission
NRC Health’s mission is to understand the journeys of consumers, providers, and payers and deliver meaningful insights that improve decision-making and healthcare outcomes.
Vision
NRC Health’s vision is to be the most trusted source for healthcare intelligence, driving value for our customers and the consumers they serve.
Key Team

Ms. Helen L. Hrdy (Chief Growth Officer)

Mr. Jon Boumstein (Chief Delivery Officer)

Dr. Gregory Makoul M.S., Ph.D. (Chief Transformation Officer)

Linda Stacy (VP of Fin.)

Megan Charko (Sr. Mang. of Content Marketing)

Recognition and Awards
NRC Health has won dozens of awards. These include recognition from the American Hospital Association and the National Committee for Quality Assurance, among others.
References

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NRC Health
Leadership team

Mr. Michael D. Hays (Founder, CEO, Pres & Director)

Mr. Kevin R. Karas CPA, CPA (Sr. VP of Fin., CFO, Treasurer & Sec.)

Ms. Jona S. Raasch (Chief Operating Officer)

Products/ Services
Analytics, Health Care, Medical
Number of Employees
500 - 1000
Headquarters
Lincoln, Nebraska, United States
Established
1981
Company Registration
SEC CIK number: 0000070487
Net Income
20M - 100M
Revenue
100M - 500M
Traded as
NRC
Social Media