Summary
Olo Inc. provides software-as-a-service platform for multi-location restaurants in the United States. The company's platform enables on-demand commerce operations, which cover digital ordering and delivery through online and mobile ordering modules. Its modules include Order Management, an on-demand digital commerce and channel management solutions that enables consumers to order directly from and pay restaurants via mobile, web, kiosk, voice, and other digital channels; and Delivery Enablement, a fulfillment network, as well as a network aggregator and channel management solution, which enables restaurants to offer, manage, and expand direct delivery, as well as allows restaurants to control and syndicate menu, pricing, location data, and availability, while directly integrating and optimizing orders from third-parties into the restaurants' point-of-sale and systems. The company also provides Customer Engagement solution, a suite of restaurant-centric marketing and sentiment solutions that enables restaurants to collect, analyze, and act on guest data; Front-of-House solution, which enables restaurants to streamline the queue orders from multiple sales channels; and Payment solution, a payment platform that offers fraud prevention that results in enhanced authorization rates for valid transactions. The company was formerly known as Mobo Systems, Inc. and changed its name to Olo Inc. in January 2020. Olo Inc. was incorporated in 2005 and is headquartered in New York, New York.
History
Olo was founded in 2005 by Noah Glass and was built on the idea that digital ordering needed to be easier and faster. Since then, Olo has grown to power thousands of restaurants and millions of orders, helping restaurants stay competitive and boost their sales.
Mission
Our mission is to unlock the potential of restaurants and help them thrive. Our software platform helps restaurants build their digital ordering businesses and quickly adapt to changing customer demands.
Vision
Our vision is to be the leading digital ordering software platform for restaurant brands, enabling an increase in customer engagement and satisfaction.
Key Team
Ms. Nithya B. Das (COO & Chief Legal Officer)
Mr. Matthew J. Tucker (Advisor)
Mr. Scott Lamb (VP of Account Management)
Mr. Andrew J. Murray (Chief Technology Officer)
Mr. Diego Panama (Chief Revenue Officer)
Ms. Priya Thinagar (Exec. VP of Technology)
Recognition and Awards
Named Best Tech Startup of the Year at the 2018 and 2019 Webby Awards, and Best Technology/Platform solution at the 2017 Webby Awards.
References