Summary
TaskUs, Inc. provides digital outsourcing services for companies worldwide. It offers digital customer experience that consists of omni-channel customer care services primarily delivered through digital channels; and other solutions, including customer care services for new product or market launches, trust and safety solutions, and customer acquisition solutions. The company also offers content security services, such as review and disposition of user and advertiser generated content, which include removal or labeling of policy violating, and offensive or misleading content; and artificial intelligence (AI) solutions that consist of data labeling, annotation, and transcription services for training and tuning AI algorithms through the process of machine learning. It serves clients in various industry segments within the digital economy, including e-commerce, FinTech, food delivery and ride sharing, gaming, HiTech, HealthTech, social media, and streaming media. The company was formerly known as TU TopCo, Inc. and changed its name to TaskUs, Inc. in December 2020. TaskUs, Inc. was founded in 2008 and is headquartered in New Braunfels, Texas.
History
TaskUs was founded in 2008 by Bryce Maddock and Jaspar Weir as a customer support partner for companies and tech startups. Through relentless innovation, they quickly established TaskUs as the leading customer experience company. By 2018, TaskUs had grown from a couple dozen employees to over 17,000, with 24 locations around the world.
Mission
TaskUs is on a Mission to empower people to deliver ridiculously good innovation to the world’s best companies.
Vision
Our Vision is to make a positive impact on the best brands in the world, the people we connect with, and on our global communities.
Key Team
Mr. Balaji Sekar (Chief Financial Officer)
Mr. Stephan Daoust (Chief Operating Officer)
Mr. Steven Amaya (Sr. VP & Principal Accounting Office)
Mr. Chandrasekar Venkataramani (Chief Information Officer)
Mr. Alan Katz (VP of Investor Relations)
Ms. Claudia Franco Walsh (Gen. Counsel & Corp. Sec.)
Mr. Charley Lemaster (Sr. VP of Sales)
Recognition and Awards
TaskUs won 15 awards in 2022 and 14 awards in 2021. In 2022, TaskUs won for Best Company for Diversity 2022, Best Company for Women 2022, Best CEO 2022, Best Company Culture 2022, Best Company Perks & Benefits, Best Company Work-Life Balance, Happiest Employees, Best Career Growth 2022, Best Leadership Teams 2022, Best CEOs for Diversity 2022, Best CEOs for Women 2022, Best Operations Team 2022, Best Places to Work in Austin 2022, Best Global Culture 2022 and Best Company Outlook 2022. In 2021, TaskUs won for Best Company for Diversity 2021, Best Company for Women 2021, Best CEO 2021, Best Company Culture 2021, Best Company Compensation, Best Company Happiness, Best Leadership Teams 2021, Best CEOs for Diversity 2021, Best CEOs for Women 2021, Best Product & Design Team 2021, Best HR Team 2021, Best Places to Work in Los Angeles 2021, Best Global Culture 2021 and Best Company Outlook 2021. Based on 189,653 ratings and 6,530 participants, employees at TaskUs are very satisfied with their work experience. The overall culture score, 86/100 or A+, incorporates employee ratings based on their feedback on the Professional Development, Retention, Diversity and more.
References
United States 
