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Twilio

#1116

Rank

$16.55B

Marketcap

US United States

Country

Twilio
Leadership team

Mr. Jeffrey Lawson (Co-Founder, Chairman & CEO)

Mr. Khozema Z. Shipchandler (COO & Principal Financial Officer)

Mr. Dana R. Wagner (Chief Legal Officer, Chief Compliance Officer & Corp. Sec.)

Products/ Services
Enterprise Software, Messaging, Mobile Apps, SMS, Software
Number of Employees
1,000 - 20,000
Headquarters
San Francisco, California, United States
Established
2008
Company Registration
SEC CIK number: 0001447669
Revenue
Above - 1B
Traded as
TWLO
Social Media
Overview
Location
Summary
Twilio Inc., together with its subsidiaries, provides a cloud communications platform that enables developers to build, scale, and operate customer engagement within software applications in the United States and internationally. Its customer engagement platform provides a set of application programming interfaces that handle the higher-level communication logic needed for nearly every type of customer engagement, as well as enable developers to embed voice, messaging, video, and email capabilities into their applications. The company was incorporated in 2008 and is headquartered in San Francisco, California.
History

Twilio was founded in 2008 by Jeff Lawson, Evan Cooke, and John Wolthuis and was originally based in both Seattle, Washington, and San Francisco, California.Twilio's first major press coverage, in November 2008, was the result of an application built by Jeff Lawson to rickroll people, which investor Dave McClure used on TechCrunch founder and editor Michael Arrington as a prank. A few days later, on November 20, 2008, the company launched Twilio Voice, an API to make and receive phone calls completely hosted in the cloud. Twilio's text messaging API was released in February 2010, and SMS shortcodes were released in public beta in July 2011.Twilio raised approximately $103 million in venture capital growth funding. Twilio received its first round of seed funding in March 2009 for an undisclosed amount from Mitch Kapor, The Founders Fund, Dave McClure, David G. Cohen, Chris Sacca, Manu Kumar, from K9 Ventures and Jeff Fluhr. Twilio's first A round of funding was led by Union Square Ventures for $3.7 million and its second B round of funding, for $12 million, was led by Bessemer Venture Partners. Twilio received $17 million in a Series C round in December 2011 from Bessemer Venture Partners and Union Square Ventures. In July 2013 Twilio received another $70 million from Redpoint Ventures, Draper Fisher Jurvetson and Bessemer Venture Partners. In July 2015, Twilio raised a $130 million Series E from Fidelity, T Rowe Price, Altimeter Capital Management, and Arrowpoint Partners, in addition to Amazon and Salesforce.Twilio filed for IPO and started trading on June 23, 2016 with a 92% increase on the first day.In March 2020, Twilio announced the appointment of Steve Pugh as Chief Security Officer and Glenn Weinstein as Chief Customer Officer.On August 4, 2022, an unknown attacker gained access to Twilio's internal network through an SMS phishing campaign targeting Twilio's employees. Twilio confirmed the breach three days later, clarifying that it affected only "a limited number" of customer accounts. On August 15, Signal announced that it had been affected by the breach, indicating that the 125 customers affected included at least some enterprise accounts. In September 2022, Twilio laid off 11% of its workforce to become profitable. In the company announcement, CEO Jeff Lawson claimed decisions of which employees to lay off were made through an "anti-racist/anti-oppression lens."

Mission
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Founded in 2008, Twilio has over 2000 employees, with headquarters in San Francisco and other offices in Denver, Bogotá, Dublin, Hong Kong, London, Madrid, Berlin, Munich, Mountain View, Redwood City, Irvine, Munich, New York, Atlanta, Washington DC, Singapore, Sydney, Melbourne and Tallinn.
Vision
To create a future where every conversation has the potential to create positive change; where technology fades into the background and people are at the center.
Key Team

Ms. Elena A. Donio (Pres of Revenue)

Mr. Eyal Manor (Chief Product Officer)

Mr. John Wolthuis (Co-Founder & Board Observer)

Ms. Aidan Viggiano (Sr. VP of Fin.)

Mr. Mark Simms (Chief Technology Officer)

Mr. Andrew Zilli (VP of Investor Relations)

Ms. Joyce Kim (Chief Marketing Officer)

Recognition and Awards
Twilio Inc. won 1 award in 2017 and 1 award in 2016. In 2017, Twilio Inc. won for Top Rated Company Outlook. In 2016, Twilio Inc. won for Top 15% Rated CEO. Based on 1,905 ratings and 214 participants, employees at Twilio Inc. are satisfied with their work experience. The overall culture score, 76/100 or B+, incorporates employee ratings based on their feedback on the Outlook, eNPS, Retention and more.
References
Twilio
Leadership team

Mr. Jeffrey Lawson (Co-Founder, Chairman & CEO)

Mr. Khozema Z. Shipchandler (COO & Principal Financial Officer)

Mr. Dana R. Wagner (Chief Legal Officer, Chief Compliance Officer & Corp. Sec.)

Products/ Services
Enterprise Software, Messaging, Mobile Apps, SMS, Software
Number of Employees
1,000 - 20,000
Headquarters
San Francisco, California, United States
Established
2008
Company Registration
SEC CIK number: 0001447669
Revenue
Above - 1B
Traded as
TWLO
Social Media