Medzoomer

MedZoomer is an on-demand prescription delivery service based in Tampa, Florida. It provides a platform that allows patients to receive their medications through an app. The company aims to solve medication adherence issues, which lead to increased healthcare costs and avoidable hospitalisations.

The leadership team includes CEO Marvin Kloss, Chief Strategy Officer Dr. Richard Munassi, CFO Mike Lingle, CTO Ken Pomella, and other experts. MedZoomer has been featured in ABC News, Forbes, and the Tampa Bay Business Journal.

A study found that 37% of patients left prescriptions at the pharmacy due to pick-up inconvenience, while 35% failed to collect them because of time constraints, lack of transportation, or forgetfulness. This non-adherence results in 10% of avoidable hospitalisations and costs the U.S. healthcare system $260 billion annually.

MedZoomer benefits both patients and pharmacies. Patients receive medications delivered to their doors by HIPAA-certified couriers. Pharmacies partnering with MedZoomer save an average of $5,000 per month compared to in-house courier services and increase revenue by 18%. They also gain access to MedZoomer’s customer base at no extra marketing cost.

The delivery process involves patients placing an order, pharmacies preparing prescriptions, and couriers handling deliveries. MedZoomer ensures security through tamper-proof packaging and discreet labelling. Live GPS tracking and proof of delivery with an electronic signature and state ID verification ensure safe transactions.

Pharmacies using MedZoomer improve customer service by reducing abandoned orders and offering on-demand delivery within two hours. They also benefit from a revenue-sharing model and 24-hour customer support.

For drivers, MedZoomer offers flexible hours, advanced routing for efficiency, and earnings per delivery. Couriers receive training, including HIPAA certification, before starting.

MedZoomer was founded to address medication adherence issues by providing an on-demand prescription delivery service. The organisation was established in Tampa, Florida, to make prescription deliveries accessible through a mobile application. The founders identified a gap in the healthcare system, where many patients could not collect their medications due to time constraints, transportation issues, or forgetfulness. To resolve this, they developed a system that allows patients to receive their prescriptions at home through a secure and efficient delivery process.

The organisation started by collaborating with pharmacies to provide a service that ensured patients received their medications without visiting a physical location. The initial phase involved integrating a digital platform with pharmacies, allowing them to process prescriptions and dispatch orders efficiently. The service was designed to comply with HIPAA regulations, ensuring patient privacy and security. The delivery model included a network of certified couriers who handled prescription transportation using tamper-proof packaging. The process was structured to include order placement by patients, preparation by pharmacies, collection by couriers, and final delivery to the patient’s location with proof of receipt.

As the company expanded, MedZoomer focused on making deliveries cost-effective for pharmacies. Research showed that traditional in-house delivery services incurred significant operational expenses. MedZoomer provided a solution by offering a courier network at a lower cost, resulting in average monthly savings of over $5,000 for pharmacy owners. In addition to cost reduction, pharmacies that partnered with MedZoomer observed an increase in revenue by capturing an additional 18% of new business. MedZoomer also allowed pharmacies to access a broader consumer base without additional marketing expenses.

The company introduced live GPS tracking to optimise delivery routes and ensure the timely arrival of medications. Electronic signature verification and state ID checks were implemented to confirm receipt. The company also developed an encrypted transaction system to ensure compliance with medical data regulations. The use of technology in delivery tracking and verification further enhanced operational efficiency.

MedZoomer also created a structured program for drivers, allowing them to sign up as independent couriers. Drivers received training and HIPAA certification before handling deliveries. The company offered flexible work hours and an optimised route system, enabling couriers to complete more deliveries in a given period. The expansion of the driver network allowed MedZoomer to scale operations and improve delivery efficiency.

Over time, MedZoomer gained industry recognition, being featured in media outlets such as ABC News, Forbes, and the Tampa Bay Business Journal. The company continued to enhance its services, ensuring pharmacies and patients benefited from streamlined medication delivery.

At present, MedZoomer operates as a growing organisation in the healthcare sector, continuing to work with pharmacies, couriers, and patients to improve access to prescriptions. The company maintains its focus on secure, compliant, and efficient medication delivery, aiming to expand its reach and further integrate its services into the healthcare system.

MedZoomer’s mission is to improve medication access by providing a reliable, secure, and efficient prescription delivery service. The organisation aims to reduce medication non-adherence by ensuring patients receive their prescriptions without the need to visit a pharmacy. Through technology, MedZoomer connects pharmacies, patients, and couriers, ensuring timely deliveries. The service is designed to enhance patient care while helping pharmacies reduce costs and increase revenue. By offering a seamless delivery process with compliance with healthcare regulations, MedZoomer works to improve patient outcomes, lower healthcare expenses, and create a more accessible system for prescription medication distribution.

MedZoomer envisions a healthcare system where every patient has easy access to their prescribed medication without barriers. The organisation aims to eliminate prescription collection challenges by integrating technology and delivery solutions. By working with pharmacies and certified couriers, MedZoomer seeks to ensure safe, efficient, and affordable medication delivery. The company aims to expand its services, making prescription access more convenient and reducing avoidable hospitalisations. MedZoomer’s long-term goal is to contribute to a healthcare system that prioritises patient adherence, improves overall health outcomes, and reduces unnecessary healthcare costs through innovative and accessible prescription delivery solutions.

MedZoomer has been recognised for its contribution to improving medication access and healthcare efficiency. The company has been featured in major media outlets, including ABC News, Forbes, Naples Daily News, and the Tampa Bay Business Journal. These recognitions highlight its role in reducing medication non-adherence and providing cost-effective prescription delivery solutions. MedZoomer has also gained industry recognition for its HIPAA-compliant delivery system, secure transportation methods, and impact on pharmacy operations. The platform continues to receive praise for helping patients, pharmacies, and healthcare providers streamline medication distribution while improving patient outcomes and reducing healthcare costs.

MedZoomer provides a structured and secure prescription delivery service designed to improve medication access and adherence. The organisation connects patients, pharmacies, and couriers through a technology-driven platform, ensuring that prescriptions are delivered safely and efficiently. The company offers a range of services that benefit both patients and pharmacies while maintaining compliance with healthcare regulations.

The primary service MedZoomer offers is on-demand prescription delivery. Patients can use the MedZoomer platform to place an order for their prescribed medications. The pharmacy processes and prepares the prescription, which is then picked up by a HIPAA-certified courier. The medication is securely transported using tamper-proof packaging, ensuring safety and privacy. The delivery process includes live GPS tracking, allowing both the pharmacy and patient to monitor the status of their order. Upon arrival, the courier verifies the recipient’s identity using an electronic signature and state ID to ensure that the medication reaches the correct patient.

For pharmacies, MedZoomer offers a cost-effective alternative to in-house delivery services. Many pharmacies incur high operational costs when maintaining their own courier system, including vehicle expenses, insurance, and salaries. MedZoomer provides a ready-to-use network of certified couriers at a lower cost, saving pharmacy owners an average of $5,000 per month. Additionally, pharmacies benefit from an increase in revenue by capturing 18% more business through MedZoomer’s platform. By being listed on the MedZoomer app, pharmacies gain access to a larger consumer base without the need for extra marketing investment.

Security and compliance are key aspects of MedZoomer’s service. All deliveries are handled by couriers trained in HIPAA regulations, ensuring that patient data remains confidential. Medications are transported in FDA and TSA-approved insulated envelopes to maintain product integrity. To prevent theft or tampering, all prescriptions are packaged discreetly, with no visible drug information.

The platform also includes proof of delivery features, which require couriers to collect an electronic signature from the recipient. This system ensures that medications are delivered securely and provides pharmacies with verification records. In cases where a delivery cannot be completed, MedZoomer has a secure return process to maintain compliance and prevent medication loss.

For couriers, MedZoomer offers a flexible work opportunity with the potential to earn based on completed deliveries. Couriers are provided with training, including HIPAA certification, to ensure they meet healthcare standards. The platform includes an advanced routing system that optimises delivery paths, allowing couriers to complete more orders efficiently. Live tracking ensures that deliveries meet expected timelines, improving overall service reliability.

MedZoomer also supports healthcare providers by reducing medication non-adherence. Studies have shown that patients often miss doses or fail to collect prescriptions due to inconvenience. By providing a direct-to-door delivery service, MedZoomer helps patients maintain their prescribed treatment plans, reducing avoidable hospitalisations and improving health outcomes.