Petsense

Petsense by Tractor Supply is a pet speciality retailer that serves small and mid-size communities across the United States. The company was founded in 2005 and is a wholly owned subsidiary of Tractor Supply Company (NASDAQ: TSCO). It provides a variety of pet products, services, and adoption programs, ensuring that pet owners have access to quality supplies at affordable prices.

The company offers a broad selection of pet food, including brands like Fromm, ORIJEN®, ACANA, Purina Pro Plan, Hill’s Science Diet, Victor, and Royal Canin. It also sells pet treats, accessories, grooming products, and supplies for small animals and reptiles. Customers can find essential pet care items such as collars, harnesses, leads, flea and tick treatments, and carriers.

In addition to retail services, Petsense provides grooming and training services at select locations. Grooming includes bathing, nail trimming, and specialty services. The company also supports local rescues and shelters through in-store SavAPet centres, facilitating cat adoptions. Since launching its adoption initiative, Petsense has helped rehome over 85,000 cats.

The company operates stores in 23 states and had 178 locations as of June 2022. Its headquarters is located in Brentwood, Tennessee, at 5401 Virginia Way, Suite 203. Petsense employs between 1,000 and 5,000 people and continues to expand its presence in local markets.

Petsense runs a Loyalty Rewards Programme, allowing customers to earn a free bag of pet food after purchasing ten. The company also engages with pet owners through community involvement and education, promoting responsible pet ownership.

Petsense was founded in 2005 as a pet specialty retailer focused on serving small and mid-size communities. The company was established to provide pet owners with access to essential pet supplies, food, and services at reasonable prices. Its goal was to meet the needs of pet owners who did not have easy access to large pet store chains.

In its early years, Petsense expanded gradually, opening stores in locations where demand for pet products was growing. The company prioritised customer experience, ensuring that pet owners could find high-quality products for their pets. It developed partnerships with major pet food brands such as Fromm, ORIJEN®, ACANA, Purina Pro Plan, Hill’s Science Diet, Victor, and Royal Canin. This allowed Petsense to offer a wide range of food options catering to different dietary needs.

As the company grew, it introduced additional services, including grooming and training. Grooming services included basic bathing, nail trimming, and full-service grooming. Training sessions helped pet owners with obedience and behaviour management. These services became an integral part of the company’s operations, providing customers with convenient solutions beyond retail purchases.

Petsense also focused on pet adoption and animal welfare. The company launched in-store SavAPet adoption centres, partnering with local animal shelters and rescue organisations to rehome cats. Through these partnerships, Petsense helped find homes for thousands of pets, strengthening its role in the pet care industry. Over time, the company facilitated the adoption of more than 85,000 cats, making a significant impact on local communities.

In 2016, Tractor Supply Company, a leading rural lifestyle retailer, acquired Petsense. The acquisition allowed Petsense to leverage Tractor Supply’s resources and expertise while continuing to operate as a distinct subsidiary. Under the new ownership, Petsense expanded its store network, reaching more states and broadening its product offerings.

By June 2022, Petsense operated 178 stores across 23 states. The company continued to focus on providing tailored shopping experiences for customers, ensuring that each store catered to the specific needs of the local pet-owning community. Petsense maintained its commitment to responsible pet ownership through educational initiatives, adoption programmes, and community involvement.

The company introduced a Loyalty Rewards Programme, allowing customers to receive a free bag of pet food after purchasing ten bags in-store. This initiative encouraged repeat visits and strengthened customer loyalty. Petsense also improved its digital presence, making it easier for customers to access product information and store locations online.

As of the present, Petsense remains a key player in the pet retail industry, serving customers across multiple states. The company continues to expand its reach, offering a range of pet products, services, and adoption initiatives. With ongoing support from Tractor Supply Company, Petsense is positioned for further growth while maintaining its focus on providing quality products and services to pet owners.

Petsense by Tractor Supply is committed to providing pet owners in small and mid-size communities with high-quality pet food, supplies, and services at affordable prices. The company aims to support responsible pet ownership through education, adoption programmes, and partnerships with local shelters. It strives to create a welcoming environment where customers can find everything their pets need, from nutritious food to grooming and training services. Petsense also focuses on building strong relationships with customers by offering a personalised shopping experience and loyalty rewards. The company’s goal is to ensure the well-being of pets while serving local communities effectively.

Petsense by Tractor Supply envisions becoming the most trusted pet speciality retailer for small and mid-sized communities across the country. The company aims to expand its reach, providing more pet owners with access to high-quality products and essential pet care services. It seeks to strengthen its adoption programmes, helping more pets find permanent homes. Petsense also looks forward to enhancing customer experience by improving its in-store services and digital accessibility. Through continuous growth, innovation, and commitment to responsible pet ownership, Petsense strives to make a lasting impact in the pet care industry and the communities it serves.

Petsense by Tractor Supply has been recognised for its commitment to pet care, responsible pet ownership, and community involvement. The company has received appreciation from local shelters and rescue organisations for its SavAPet adoption programme, which has helped rehome over 85,000 cats. Petsense has also been acknowledged for its high-quality pet grooming services and customer satisfaction initiatives. Its Loyalty Rewards Programme has been praised for supporting pet owners with cost-effective solutions. As a subsidiary of Tractor Supply Company, Petsense benefits from a strong reputation in the pet retail industry and continues to expand its impact in pet care services.

Petsense by Tractor Supply provides a wide range of products and services designed to meet the needs of pet owners in small and mid-size communities. The company ensures high-quality pet food, accessories, health products, grooming services, and adoption programmes to support responsible pet ownership.

Pet Food

Dog Food: Offers dry and wet food from trusted brands such as Fromm, ORIJEN®, ACANA, Purina Pro Plan, Hill’s Science Diet, Victor, and Royal Canin. These options cater to different dietary needs and life stages.

Dog Treats: Includes biscuits, chewy treats, and dental treats that help maintain oral health.

Cat Food: Provides dry and wet food options from leading brands, ensuring proper nutrition for cats of all ages.

Cat Treats and Food Toppers: Enhances meals with a variety of flavours and textures for improved nutrition.

Pet Supplies

Dog Supplies: Includes toys, carriers, travel accessories, collars, harnesses, and leads to ensure pet safety and comfort.

Cat Supplies: Offers litter boxes, odour-control products, cat scratchers, beds, and climbing structures for feline well-being.

Small Animal and Reptile Supplies: Stocks food, bedding, cages, heating lamps, and enclosures for pets such as rabbits, hamsters, guinea pigs, ferrets, snakes, lizards, and turtles.

Health and Wellness: Provides flea and tick treatments, grooming products such as shampoos, conditioners, brushes, and nail clippers for maintaining hygiene.

Grooming Services

Available at selected store locations, grooming services include:

Basic bathing

Nail trimming

Full-service grooming with haircuts and specialty treatments

These services help keep pets clean, comfortable, and healthy. Customers can book appointments based on availability at their nearest Petsense location.

Pet Adoption – SavAPet Centres

Petsense collaborates with local shelters and rescue organisations to rehome cats through in-store SavAPet Centres.

Customers can meet adoptable pets in a welcoming environment, encouraging pet adoption in the community.

Since the launch of the initiative, Petsense has helped rehome over 85,000 cats, reinforcing its commitment to animal welfare.

Loyalty Rewards Programme

Customers who purchase ten bags of pet food in-store receive one free bag.

Encourages repeat visits and supports long-term pet nutrition.

Community Engagement and Education

Offers educational resources to help pet owners learn about nutrition, healthcare, and training. Conducts community events to promote responsible pet ownership and awareness of pet care essentials.