Smartsheet

Smartsheet Wiki

Smartsheet Inc., founded in 2005 and based in Bellevue, Washington, offers a cloud-based platform designed for enterprise work management and collaboration. Initially launched in 2006, the platform struggled with user adoption until changes were made in 2008, simplifying its use. This led to wider adoption, with 1 million users at 20,000 organisations by 2012. By integrating with tools like Office 365, Salesforce, Dropbox, and Amazon Web Services, Smartsheet has established itself as an essential tool for modern project management.

Smartsheet allows users to create, assign, and track tasks, manage calendars, share documents, and oversee workflows. The platform supports multiple views, such as timeline, Gantt chart, grid, card, and calendar, enabling users to visualise project progress according to their preferences. It also features automated alerts and workflow capabilities, making it possible for organisations to manage complex projects and operations efficiently.

The company has secured $121 million in funding through nine rounds, with its last major funding being $52.1 million in 2017. In 2023, Smartsheet reported an annual revenue of $767 million, highlighting its financial growth. By 2024, it employed over 2,000 people and was trusted by more than 75% of the Fortune 500 companies. Notable achievements include a partnership with McLaren in 2021 and being named in Fast Company’s list of "Brands That Matter."

Smartsheet employee count

As of January 31, 2024, Smartsheet's employee count was 3,330, marking a 4.36% increase from the previous year. This growth reflects the company’s expanding operations and its status as a significant player in enterprise work management and collaboration solutions.

In September 2024, Smartsheet was acquired by Blackstone, reinforcing its position in the market. The company’s leadership includes CEO Mark Mader, Smartsheet cfo Pete Godbole and other key executives managing finance, customer relations, and product innovation. Smartsheet is known for enabling teams to build no-code solutions and automate workflows, supporting various industries like healthcare, government, and education. Its platform promotes collaboration, project visibility, and efficient task management, ensuring scalability and integration with existing enterprise systems.

Smartsheet CFO

The financial direction and operations at Smartsheet are overseen by CFO Pete Godbole, who plays a key role in managing the company's financial strategies and growth initiatives. His leadership ensures that Smartsheet maintains financial stability and achieves its strategic financial objectives, contributing to its market competitiveness and expansion.

Smartsheet Inc. was founded in 2005 in Bellevue, Washington, as a solution to improve project management and work collaboration for enterprises. Co-founded by Brent Frei, the platform was initially released in 2006 with a complex interface that slowed adoption. By the end of its first year, Smartsheet had only 10,000 users. 

In response, the company made major changes in 2008, simplifying the interface and cutting 60% of the platform’s features to focus on usability. This approach significantly increased adoption, with 1 million users and 20,000 organisations onboard by 2012.

In 2014, Smartsheet integrated with Microsoft Office 365 and Azure, expanding its compatibility with widely used tools. That year, the company also introduced the Account Map tool, which uses algorithms to visualise work across teams.

In 2015, Smartsheet integrated with Microsoft Active Directory, enabling seamless login experiences across Microsoft products. The company continued to enhance its platform, adding “Sights,” a dashboard tool in 2016, which helped users track key metrics and performance indicators.

In 2021, Smartsheet entered into a technology partnership with the McLaren Formula 1 team, highlighting its position in the enterprise solutions market.

By 2022, Smartsheet introduced integrations with other leading applications, including Miro, expanding the platform’s collaborative capabilities. 

In 2023, Smartsheet was recognised by Fast Company as a “Brand That Matters” and further enhanced its reputation by being widely adopted across the Fortune 500, with 85% of these companies using Smartsheet’s solutions.

As of January 31, 2024, Smartsheet's employee count was 3,330, marking a 4.36% increase from the previous year.

In September 2024, Smartsheet was acquired by Blackstone, marking a significant milestone. Today, Smartsheet provides a cloud-based platform with automation, task management, and visualisation features. The platform supports industries like healthcare, government, and education, with continued integration across tech stacks, including Salesforce, Dropbox, and AWS. Smartsheet is led by CEO Mark Mader and remains committed to expanding its enterprise project management and work collaboration solutions.

Smartsheet’s mission is to empower individuals, teams, and organisations to achieve their goals through a unified work management platform. The company aims to simplify and enhance project management and collaboration by offering tools that support task automation, tracking, and visualisation. By integrating with other essential enterprise software, Smartsheet provides solutions that streamline workflows and improve efficiency across various industries. The platform supports users in managing projects, programmes, and operations from start to finish. Smartsheet focuses on enabling scalable, secure, and user-driven solutions that help organisations work better and faster, fostering innovation and productivity in their everyday processes.

Smartsheet’s vision is to transform how work is managed and executed by providing a comprehensive platform that adapts to the changing needs of modern organisations. The company envisions a world where businesses and teams can collaborate seamlessly, drive projects efficiently, and achieve strategic objectives through intuitive, no-code solutions. Smartsheet aims to be a cornerstone for innovation and effective project management by connecting people, processes, and technology in one place. The platform seeks to unify work across organisations, offering tools that make it easy for anyone to build, track, and optimise work processes for better results and sustainable growth.

In October 2020, it was honoured by Comparably in four categories: Happiest Employees, Best Companies for Compensation, Best Companies for Perks & Benefits, and Best Companies for Work-Life Balance. In June 2019, Comparably recognised Smartsheet for its leadership and professional development opportunities, including Best CEOs for Women, Best CEOs for Diverse Employees, Best Leadership Teams, and Best Companies for Professional Development. Additionally, in 2023, Fast Company included Smartsheet in its annual list of "Brands That Matter," acknowledging the company's significant impact and connection with its audience.

Smartsheet provides a comprehensive suite of cloud-based solutions designed to support project management, work collaboration, and workflow automation across industries. The platform is built to cater to the needs of businesses of all sizes, from small teams to large enterprises, enabling them to manage projects, streamline processes, and drive productivity.

Core Product Offerings

• Project and Task Management: Smartsheet's main offering is its project and task management tool, which allows users to create and assign tasks, track progress, set deadlines, and monitor project timelines. The platform provides multiple views, such as Grid, Gantt chart, Card, and Calendar, to help users visualise their work in the format that best suits their needs.
• Automation: Smartsheet includes robust automation features that allow users to set up custom workflows, automate repetitive tasks, send notifications, and create conditional rules without needing any coding expertise. This helps teams save time and reduce manual effort while ensuring consistent task execution.
• Dashboards and Reporting: The platform offers configurable dashboards that provide real-time insights into project performance and key metrics. Users can track the progress of projects, assess team productivity, and measure outcomes against key performance indicators (KPIs). These dashboards make it easier for decision-makers to have a clear view of their teams' activities and overall project health.
• Collaboration Tools: Smartsheet facilitates seamless collaboration among team members through shared sheets, task assignments, comments, and file attachments. Users can engage in discussions directly within the platform, minimising the need for external communication tools and improving efficiency.
• Forms and Data Collection: The platform includes form-building tools that allow users to create forms for data collection. This is particularly useful for gathering input from various stakeholders or collecting information for project updates. The data collected through these forms is automatically fed into the relevant Smartsheet.

Advanced Offerings

• Resource Management: Smartsheet offers a specialised tool called Resource Management by Smartsheet, which helps teams allocate resources effectively, monitor workloads, and manage project schedules. It aids in identifying potential resource constraints and balancing workloads across teams.
• Portfolio and Project Management (PPM): For larger organisations, Smartsheet provides advanced project and portfolio management tools that allow project managers to oversee multiple projects simultaneously. These tools help manage timelines, budgets, and resources at scale, making it easier to align projects with strategic business objectives.
• Brandfolder Integration: Smartsheet integrates with Brandfolder, its digital asset management tool, allowing teams to manage, distribute, and measure asset performance. This integration helps users store and retrieve creative assets seamlessly, supporting consistent and effective content management.
• Intelligent Workflows and No-Code Apps: Smartsheet empowers users to build custom, no-code solutions tailored to their workflows. This includes intelligent workflows that automate complex tasks and integrate with various enterprise systems, such as Salesforce, Microsoft Office 365, and Amazon Web Services.
• Integration Capabilities
  Smartsheet connects with numerous third-party applications to extend its functionality. It integrates with tools such as Microsoft Office Suite, Google Workspace, Salesforce, Dropbox, and cloud storage services. The platform’s ability to sync with these tools enhances collaboration and information sharing across an organisation’s existing tech stack.
• Mobile Access and User Experience
  Smartsheet offers mobile applications for both Android and iOS, ensuring that users can access and manage their work from anywhere. The user interface is designed to resemble a spreadsheet, which makes it intuitive for users familiar with similar tools like Microsoft Excel.
• Security and Compliance
  The platform prioritises enterprise-grade security and compliance, providing features such as role-based access control, two-factor authentication, and audit logs to ensure data security. It meets various industry standards, making it suitable for organisations that need to maintain strict data security policies.
• Support and Training
  Smartsheet provides extensive support through its Smartsheet University, offering training and resources for users to maximise the platform’s capabilities. The company also offers consulting and professional services to assist with implementation and customisation.